Lead Technical Program Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Technical Program Manager

Job Description Summary

Overview

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Advanced Analytics Program:

Within the D&S Technology Team, the Advanced Analytics program is a relatively new program that is comprised of a rich set of products that provide accurate perspectives on Credit Risk, Portfolio Optimization, and Ad Insights. Currently, we are enhancing our customer experience with new user interfaces, moving to API-based data publishing to allow for seamless integration in other Mastercard products and externally, utilizing new data sets and algorithms to further analytic capabilities, and generating scalable big data processes.

As a Technical Program Manager you will help drive work execution and results for our team as we grow and move fast! This role will help our Technology Enablement team support large scale projects between multiple Programs and shared service groups.

Position Responsibilities:

Plan, execute, and deliver projects from inception to completion

Partner across roles and teams to ensure dependencies and risks are identified, well understood, and managed

Partner with Product Managers and Customer Experience Designers to develop a deep understanding of users and use cases and apply that knowledge to all engineering efforts

Manage and ensure the timely scoping, design, implementation, and release of complex features

Drive innovative improvements to team processes

Proactively identify roadblocks and challenges, and brainstorm and execute contingency plans throughout project execution

Establish and maintain clarity and visibility of project decisions, expectations, and milestones

Ensure high-quality outputs of all project milestones and dependencies

Mentor junior teammates

Guide and drive effective collaboration within all parties needed for project execution

Manage internal and external relationships and collaborate with any external vendors part of the project plan

Ideal Candidate Qualifications:

experience working closely with engineering and product teams in an agile team environment

Experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models across multiple teams

Curious mindset and willingness to ask questions to identify solutions to faced challenges

Demonstrated experience building relationships, and partnering with many teams and roles

Enjoys diving deep to understand of the platforms capabilities and underlying technologies

Can communicate to executives, peers, and stakeholders with impact, eloquence, and authenticity

Customer-centric development approach

Passion for analytical / quantitative problem solving

Track record of identifying and implementing improvements to team development processes

Motivation, creativity, self-direction, and desire to thrive on varying team settings

Superior academic record with a degree in Computer Science, Engineering, Project Management or related technical field

Strong written and verbal English communication skills

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

O'Fallon, Missouri: $122,000 - $207,000 USD