Legal Administrative Support Clerk

Oklahoma Farm Bureau Insurance CompanyOklahoma City, OK

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Job Description

Summary The position includes administrative support, telephone answering, document scanning, and occasional courthouse errands.

Responsibilities:

Answer and direct incoming phone calls in a professional and courteous manner.
Greet clients and visitors, ensuring they feel welcome and attended to.
Handle incoming and outgoing mail and deliveries.
Scan, label, and electronically file legal documents and correspondence.
Maintain a clean and organized reception and common area.
Perform light clerical duties such as copying, filing, and data entry.
Coordinate with attorneys and legal staff to support daily office operations.
Occasionally run errands to the courthouse or other local offices as needed.

Supervisory Responsibilities This job has no supervisory responsibilities.Competencies To perform the job successfully, an individual should demonstrate the following competencies :Interpersonal Skills- Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.Oral Communication- Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.Written Communication- Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information.Diversity- Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.Ethics- Treats people with respect; Works with integrity and ethically; Upholds organizational values.Organizational Support- Follows policies and procedures; Completes administrative tasks correctly and on time.Judgement- Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Makes timely decisions.Planning/Organizing- Prioritizes and plans work activities; Uses time efficiently.Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.Quality- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality.Quantity- Meets productivity standards; Completes work in timely manner; Works quickly.Adaptability- Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.Attendance/Punctuality- Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.Dependability- Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience High school diploma or general education degree (GED) and one to three months related experience and/or training; or equivalent combination of education and experience.Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Mathematical Skills Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.Computer Skills To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software.Certificates, Licenses, Registrations Current and valid driver's license.Other Skills and Abilities Must have knowledge of secretarial, office administrative procedures, and knowledge of use and operation of standard office equipment. Telephone and typing skills required. Attention to detail is essential.Worker is expected to maintain regular attendance. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl.Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The worker is regularly in a typical office environment and is not subject to adverse environmental conditions. The noise level in the work environment is usually moderate.*Oklahoma Farm Bureau & Affiliated Companies is an Equal Opportunity Employer*

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