Loan Operations Specialist

Are you looking for a rewarding career? Look no further than Harford Bank, where we are committed to your growth and success. We believe in investing in our people by providing a supportive and inclusive environment that fosters collaboration, community pride, and personal development. We are made up of passionate individuals who are dedicated to delivering exceptional customer service and driving positive change in the areas we serve. "Community is our Strength" is more than just our tagline, it's how we operate.

At Harford Bank, we pride ourselves on following "The Harford Bank Way", a set of core values that shape our approach to banking and our commitment to our customers, the community, and ethical practices. These values define who we are and how we conduct business. You will lead by example and drive our culture to be infused in every activity with every team member.

Summary:

The Loan Operations Specialist supports the full life cycle of loan processing to ensure accuracy, compliance, and superior customer service. This will include boarding and servicing loans in the core system; and ensuring all transactions meet regulatory, policy, and audit standards. The specialist works closely with lenders, loan admins, customers, and branch staff, as well as external partners to resolve discrepancies, gather required documentation and facilitate smooth loan closings.

Responsibilities:

• Inputs new loans into the core and sets up payment schedules according to loan documentation.
• Performs file maintenance as necessary on existing loan portfolio, including the processing of payments, corrections to account postings, and resolving customer service needs.
• Perfects bank's lien mortgages and deeds of trust.
• Files liens for vehicle loans.
• Organizes loan files with all required documentation.
• Ensures all noted exception items are tracked and cleared in a timely manner.
• Responsible for monitoring and tracking UCC filings, hazard and flood insurance, and other required items.
• Ability to perform reconciliation of general ledger settlement accounts. Ensures that daily and monthly general ledger reconciliations are complete and accurate and necessary research is performed on all outstanding items.
• Performs input of wire transfers for settlements.
• Interacts with loan officers when needed to ensure proper adherence to procedures and policies.