Logistic Business Operation Mgmt. Support
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Job Description
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Responsibilities:
- System Management & Reporting
- Manage and utilize the CELLO systems.
- Generate weekly, monthly, and annual reports for the leadership.
- Cost Management & Improvement
- Document and track operational fixed and variable costs to establish P&L performance and optimize profitability.
- Research and identify alternate vendors and cost-reduction opportunities.
- Develop and implement productivity planning and tracking tools.
- Operation Support (Innovation)
- Analyze forecasts, simulations, and productivity
- Support developing & implementing solutions to meet
- Produces various reports and statistics on a daily, weekly, and monthly basis, briefing team leaders
- Metric reporting for KPI’s
- Additional Support
- Serve as the point of contact for visitors and external clients, providing general support.
- Act as a liaison with senior administrative assistants to handle senior management requests and queries.
- Support for project management/warehouse operation set-up
Requirements/Qualifications:
- A bachelor’s degree in business or equivalent experience is preferred.
- 1+ years of experience in the business field preferred
- Proven experience in billing, purchasing, and administrative support.
- Experience with billing systems and procedures is a plus.
- Experience and/or knowledge of logistics operations is a plus.
- Language: Bilingual in Korean and English preferred.
Skills:
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word).
- Strong organizational and multitasking abilities.
- Attention to detail and problem-solving skills.
- Excellent time management and the ability to prioritize tasks.
- Ability to summarize data and create precise documents.
- Knowledge of office management systems and procedures.
Other:
- Strong customer service skills and ability to work directly with clients.
- Self-motivated, organized, and able to work under pressure in a fast-paced environment.
- Strong work ethic and ability to ensure effective communication with stakeholders through timely and accurate reports and analyses.
- Strong ability to articulate logical explanations during negotiations with clients.
- Ability to travel up to 10% within the U.S.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
