Logistics Manager

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!

Knix is looking for an experienced and dynamic Logistics & Supply Chain leader to anchor our US Supply Chain. Based out of our Columbus Area distribution hub, this Manager role is the critical operational and strategic lead for our US entity, overseeing the full spectrum of logistics and supply chain functions.

You will act as the "control tower" for the US market, providing end-to-end management over our supply chain: directly managing the 3PL service relationship, overseeing all inbound/outbound logistics and US customs compliance (including tariffs and duties), and participating in financial sign-off authority for US inventory and freight payments. You will lead a direct report (Merchandising & Planning Analyst) and partner closely with Leadership in the US & Canada to ensure our fastest-growing market operates with seamless efficiency and strong cross-border alignment.

About You

• The End-to-End Logistics Expert: You possess a deep understanding of the full supply chain, from global sourcing to final customer delivery. You don't just process orders; you actively manage the flow, address complex exceptions, and are experienced in 3PL service management, ensuring optimal execution for all channels, including high-volume Amazon FBA and complex Wholesale accounts like Costco.
• The Strategic Planner: You have proven experience in inventory planning and order management, translating demand forecasts into actionable logistics plans to prevent bottlenecks and optimize stock levels across the network.
• The Collaborator & Cross-Border Navigator: You proactively bridge the gap between the US entity and the Canadian parent company, ensuring that financial approvals, strategic inventory goals, and cross-border tariffs and duties compliance are perfectly aligned.
• The Owner with Financial Acumen: You are comfortable having financial sign-off authority. Whether it's verifying freight payments, approving a massive inbound shipment, or managing a large PO, you double-check the details and stand by your decisions.
• The Coach: You know how to guide an Analyst-helping them translate complex logistics data into actionable insights while clearing any operational roadblocks in their way.

3PL Service & Multi-Channel Logistics Management

• 3PL Relationship: Serve as the primary point of contact and manager for the 3PL, ensuring efficient, high-quality, and compliant logistics and distribution services across all US sales channels: E-commerce, Amazon FBA, Retail, and Wholesale (including specific account management for partners like Costco).
• Inbound/Outbound Logistics: Oversee and manage the complete inbound/outbound logistics function, from supplier to DC and DC to customer.
• Inventory Planning & Order Management: Collaborate with the Analyst and Merchandising teams to ensure proactive inventory planning, scheduling, and efficient execution of all order management processes for each channel.

Financial, Procurement & Compliance Management

• PO Approval & Payment Release: Review and approve all critical Purchase Orders (POs) generated by the Analyst. Liaise with the parent company to verify and release payments for inventory and freight destined for the U.S.
• Customs & Cross-Border Compliance: Handle and oversee all customs paperwork, cross-border tariffs and duties, and compliance requirements for all U.S. inbound shipments. Act as the primary sign-off point for supplier/broker communications involving shipments into the U.S.

Team Leadership & Matrix Collaboration

• Team Management: Manage, mentor, and direct the day-to-day activities of the Merchandising & Planning Analyst.
• Wholesale Integration: Partner directly with the VP of Wholesale in the U.S. and Technology Teams at our headquarters to ensure adequate preparation and technical integration with each new wholesale account customer.
• Cross-Functional Support: Support your direct report in collaboration with the Merchandising Planning team, the Sourcing team and suppliers on PO adjustments.

Qualifications

• Experience: 5+ years of progressive experience in end-to-end Supply Chain, Logistics, or Operations, with specific expertise in 3PL service management and inbound/outbound logistics management.
• Multi-Channel Expertise: Demonstrated experience with complex multi-channel fulfillment, including high-volume E-commerce, Amazon FBA account management, and major Wholesale account management (e.g., routing guides, onboarding, chargeback mitigation, ideally including Costco).
• Planning & Management: Proven experience in Inventory Planning and managing high-volume Order Management processes.
• Compliance: Deep knowledge of US Customs paperwork, cross-border tariffs and duties, HTS codes, and international shipping documentation.
• Financial Acumen: Experience with Purchase Order (PO) approval workflows and verifying large freight/inventory payments.
• Systems Proficiency: Advanced proficiency in NetSuite (ERP) and Shopify is essential.
• Leadership: Proven experience managing direct reports (specifically analysts or planners) is highly preferred.
• Location: Must be based in the Columbus, OH Area, with the ability to work out of the distribution center/office located in Ashville OH. This is a hybrid role with 1 to 3 days in the office required.

$90,000 - $110,000 a year

Compensation & Care

Transparency is at the heart of everything we do, including how we pay. The posted expected salary for this role represents candidates developing new skills within the position. Increased salaries represent those who are more proficient or have achieved mastery and deep institutional knowledge over time. Your specific offer will rely on your unique experience and our team's current needs.

Rewards are not just about your regular pay and annual bonuses. We believe rewards should support your whole life, not just your work. That's why we cover 100% of the premiums for your health, dental, and Health Spending Account (HSA) through our benefits provider. We offer our employees generous coverage for paramedical services, mental health support, and vision care. You'll also gain access to Dialogue, an app for virtual coaching, therapy, and legal counseling.

Beyond vacation, you'll get 3 Floater Days and 10 Sick Days every year. We also help you disconnect by extending long weekends-giving you 4 extra paid days off attached to Victoria Day, Canada Day, Civic Holiday, and Labour Day.

When your family grows, we're there for you. Our Paid Parental Leave plan tops up your salary to 80% for 24 weeks (nearly 6 months), available to birthing parents, partners, and parents via adoption or surrogacy. We also invest in your future with a GRSP Match program (up to 3% match) and a $500 annual development budget. Plus, you'll enjoy a 50% discount on Knix products because we want you to love what you create.

AI Disclosure Statement

We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.

How we Hire

Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don't hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.