Lucilles BBQ - Food Server
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Overview
Job Description
POSITION SUMMARY
Be friendly, outgoing, and possess good communication skills. Food servers are responsible for ensuring guests enjoyment. Food servers should have extensive knowledge in all aspects of the food and beverage menu in order to sell and serve food and beverages in a professional manner that achieves Company service and quality standards. Candidates should be organized, able to think and act quickly and effectively while retaining self-composure.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
- Serving a section of tables, as determined by management
- Working in a team environment with the ability to be an effective team player
- Maintaining complete knowledge of locations food and beverage offering and preparation, and steps-of-service standards
- Selling food and beverage items
- Entering and completing guests order on the point-of-sale computer system; accepting various types of payment and making change
- Interacting with guests in a friendly and fast manner; ensuring guests complete satisfaction and exceeding their expectations
- Maintaining specific side-work and ensuring the total cleanliness and smooth operation of the restaurant and/or assigned areas
- Carrying and transporting trays with beverages and/or plates
- Clearing and resetting tables
- Checking identification of guests to ensure they are of legal age to consume alcoholic beverages; refusing to serve beverages in a polite manner to guests who are not of legal age
- Observing guests behavior once they have consumed alcoholic beverages, counting the number of drinks served and offering a taxi if you feel they should not drive; asking a manager for help with disorderly customers as needed
- Take pride in your personal appearance; reporting to work in neat and clean clothing; maintaining well-groomed hair and personal hygiene as established by Company policy
- Display integrity and honesty in all aspects of your employment
- Performing other duties as directed
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