Lucilles BBQ - Expo

POSITION SUMMARY

The Expeditor is responsible for supporting the restaurant staff by ensuring food is prepared according to established food production and presentation procedures. The Expeditor will also deliver food and other items to guests in a professional, timely, and friendly manner that achieves Company quality and presentation standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Organizing prepared food by check; garnishing or ensuring each item is garnished appropriately and presented as per specification; cleaning plates prior to delivery; ensuring tables receive all food as ordered
• Maintain guest orders in an automated QSR ticket system
• Delivering food and items ordered by guests without delay, at the desired temperature, and in a highly presentable manner and within set time guidelines
• Working in a team environment with the ability to be an effective team player
• Act as the liaison between the front-of-house sales team and back-of-house cooks
• Maintaining complete knowledge of locations food offering and preparation
• Carrying and transporting trays with beverages and/or plates
• Clearing the dishes as they are consumed
• Carefully watching tables and filling water glasses and other drinks as appropriate
• Providing friendly, gracious, motivated, detail-oriented, and responsive service to create a memorable dining experience for guests
• Performing cleaning side work as assigned
• Supporting servers and kitchen staff in other duties as required
• Take pride in your personal appearance; reporting to work in neat and clean clothing; maintaining well-groomed hair and personal hygiene as established by Company policy
• Display integrity and honesty in all aspects of your employment
• Performing other duties as directed