Mail Center Manager

Position Summary:

Job Description:

Position: Western Colorado University invites applications for the full-time position of Mail Center Manager. The position reports to the Director of the University Center, works closely with students, staff, and faculty, and is responsible for Managing all aspects of the Mail Center operations and staff. This position is not eligible for remote work.

Responsibilities: The Mail Center Manager is responsible for ensuring the efficient and secure processing, distribution, and delivery of all letter mail, packages and inter-office correspondence for Western Colorado University's academic and administrative departments as well as mail for students living on campus. They will hire, train, and supervise 10-12 students to assist in daily operations. This role requires adherence to all applicable regulations from the U.S. Postal Service, private carriers (such as FedEx, and UPS), and university security standards related to mail handling.

The Mail Center Manager is a physically demanding position, which requires constantly moving packages up to 10 lbs, frequently moving items up to 20 lbs and occasionally moving packages up to 50 lbs. Mail services operate five days a week during the academic year, requiring consistent coordination, attention to detail, and a commitment to service quality.

The Mail Center provides shipping services for campus and community members and coordinates the Summer Storage Program. The Mail Center Manager oversees all revenue data collection, reconciliation and reporting.

The Mail Center is also a Passport Acceptance Facility and provides passport services to WCU and the Gunnison/Crested Butte community. The Mail Center is responsible for staffing/training Passport Acceptance Agents and for remaining compliant with updates through the U.S. Department of State.

Minimum Qualifications:

• Bachelor's degree
• Three (3) years of experience in operations, logistics, or a related administrative role
• Valid Colorado Driver's License
• Working knowledge of and some administrative experience with software platforms
• Ability to analyze and optimize mail processing procedures
• Strong organizational and communication skills for coordinating services and training staff
• Ability to meet the functional attributes described in the responsibilities

In order to be a Passport Acceptance Agent, the applicant must meet the following requirements:

• (1) Is a U.S. citizen or a U.S. non-citizen national;
• (2) Is 18 years of age or older

Preferred Qualifications:

• Experience with postal operations or mail operations
• Working knowledge of software platforms including, but not limited to: Workday, Star Rez, shipping programs, tracking programs, and the USPS Customer Gateway.
• Familiarity with postal regulations and private carrier policies

Compensation: $50,000 - $54,000. This position is FLSA exempt. Western offers an excellent benefits package including shared premiums for a comprehensive health insurance plan, dental insurance, retirement plan, life insurance, and other insurance options. After one year of employment, Western provides free tuition for dependents enrolled full time in undergraduate programs for up to four years.

Application Procedure: Apply online at www.Western.edu/jobs. Required attachments for online application include a letter of application addressed to Alicia Sandstrom, resume, and contact information for three references.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please direct questions to the search committee chair at asandstrom@western.edu .

Application deadline is Friday, November 6, 2025 at 11:59pm (MST).

Additional Information on Western and Gunnison/Crested Butte

Western Colorado University is a public institution with an enrollment of ~3,700 students. 47% of students are undergraduates, 33% are graduate students, and 80% receive some form of financial aid. Western students represent 17 countries, 50 states, and almost every county in Colorado. With an average class size of 17, Western's faculty and staff share a strong commitment to personalized, rigorous, and immersive education. Visit http://www.western.edu to learn more about the university.

Western Colorado University is located in Gunnison, Colorado, about 200 miles southwest of Denver amidst over 2 million acres of public land and a vibrant ranching community. The Gunnison valley provides robust cultural programming and exceptional outdoor recreation. A network of dedicated community organizations enrich the lives of many in the tight-knit community. Living in the valley, one appreciates a vibrant culture of festivals, exhibitions, performances, wellness activities, and more. In the winter, many enjoy in skiing at Crested Butte Mountain Resort and along dozens of miles of cross-country trails. In the summer, bikers, hikers, and runners explore 750-plus miles of single track trails, while others delight in fishing, boating, and paddle boarding at Blue Mesa Reservoir or on the Gunnison River and its tributaries. Pre-K-12 students are served by the highly-ranked Gunnison Watershed School District.

An Equal Opportunity Employer, including disability/vets.

Western Colorado University believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. Western is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (for state classified positions, with preference given to military veterans), or any other protected status in accordance with applicable law. Please see our diversity statement, and our DEII Committee charge.

ADAAA ACCOMMODATIONS:

Western Colorado University is committed to the full inclusion of all qualified individuals. As part of this commitment, Western will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to the Office of Human Resources at HR@western.edu or (970) 943-3140.

WESTERN COLORADO UNIVERSITY IS AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY/VETERANS