Maintenance Coordinator

Key Responsibilities Include:

• Serve as point of contact from designated locations for maintenance and repair activities on rental and customer-owned fusion equipment.
• Coordinate maintenance schedules, prioritizing workload based on equipment downtime, urgency, and customer needs.
• Work closely with ISCO mechanics to diagnose issues and implement corrective actions efficiently.
• Oversee the full maintenance workflow - from equipment intake and evaluation to repair completion and return to service from your designated locations.
• Maintain accurate records of all services performed, on rental equipment.
• Manage parts requests and coordinate with supply chain to ensure critical components are available when needed.
• Prepare and present detailed assessments of damaged equipment, providing sales with repair quotes for customers.
• Balance shop workload and scheduling priorities between multiple branch locations and customer requests.
• Coach and support maintenance mechanics in best practices for equipment inspection, documentation, and system updates.

Additional Responsibilities Include:

• Collaborate with sales, rental, and other teams to provide seamless customer service and minimize equipment downtime.
• Communicate proactively with team regarding repair status, estimated completion times, and any deviations from schedule.
• Participate in identifying recurring equipment issues and work with management to develop preventive maintenance strategies and long-term solutions.
• Balance priorities between rental repairs, customer repairs, and shop capacity to ensure efficient workflow.
• Support and mentor maintenance technicians on best practices, proper documentation, and system use.
• Cross-train across other operational roles to provide coverage and maintain team flexibility during absences or peak demand.
• Continuously seek opportunities to improve maintenance efficiency, reduce turnaround times, and enhance overall service quality.

Qualifications of Maintenance Coordinator trainee:

Prior relatable experience with rental; maintenance and/or sales. Prior experience within ISCO preferred.

Possess a strong acumen for equipment mechanics

Self-motivated enthusiastic presence in a team environment

Strong written and communication skills

Professional appearance and work ethic

Preferred Behaviors

Team Player: Works well as a member of a group

Loyal: Shows firm and constant support to a cause

Enthusiastic: Shows intense and eager enjoyment and interest

Preferred Motivations

Self-Starter: Inspired to perform without outside help

Peer Recognition: Inspired to perform well by the praise of coworkers

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Goal Completion: Inspired to perform well by the completion of tasks