Maintenance Tech III

Position Summary/ Objective:

As a senior member of the maintenance team, the Maintenance Tech 3 collaborates closely with the Maintenance Supervisor, Manager, and/or Director, taking a leadership role in executing complex repairs, overseeing projects, and providing guidance to junior team members within the resort facility. This advanced-level position demands a strategic and detail-oriented approach, emphasizing not only expert technical proficiency but also a steadfast commitment to safety. Actively participating in safety programs and adhering to industry-standard safety practices, the Maintenance Tech 3 contributes significantly to maintaining the operational integrity of the property while fostering a secure and hazard-free environment for team members and guests.

Primary Essential Functions:

• All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
• Independently plan, troubleshoot, diagnose, and resolve highly complex issues related to building systems and equipment.
• Apply expert skills in two or more of the following trades to ensure the highest quality standards throughout the resort: electrical, carpentry, plumbing, HVAC, and appliance repair.
• Provide leadership and mentorship to junior team members, overseeing their training in troubleshooting, diagnostics, and repair procedures.
• Lead, manage, and execute advanced technical projects, offering insights and recommendations for improvement.
• Continuously enhance technical skills through training programs and on-the-job experience.
• Utilize Computerized Maintenance Management System (CMMS) and other mobile apps to oversee and manage work orders with appropriate data (labor hours, downtime, problem/cause/remedy, and parts used).
• Conduct and lead routine inspections and audits, ensuring the highest standards are met.
• Maintain an advanced level of inventory management and requisition parts and supplies as needed.
• Follow and provide guidance on written and verbal instructions, ensuring thorough documentation associated with work orders/guest requests.
• Communicate with resort guests and other departments to triage facilities issues, set service response expectations, and validate that work has been completed to quality control and guest expectations.
• Develop and maintain positive working relationships across all levels of the organization.
• Lead and enforce all OSHA and other regulatory agencies' safety regulations, ensuring strict adherence to health and safety protocols.
• Understand and follow safe work practices in accordance with the OSHA/Resort Safety Programs and Emergency Response Manual.
• Actively participate in safety programs, ensuring adherence to OSHA regulations and resort safety protocols.
• Promote and uphold a safety-first culture within the maintenance team, providing leadership by example.
• Lead and actively participate on the Resort Safety Committee and Emergency Response Team.
• Report injuries, illnesses, workplace hazards, issues with tools, equipment, machines, unsafe acts/unsafe conditions to the respective Supervisor/Manager and or Safety Committee.
• Oversee and enforce the Lockout/Tagout program and procedures, ensuring team members follow established protocols.