Management Information System (MIS) Specialist

Duties and Responsibilities:

• Demonstrates and abides by ALEUT Core Values and operating principles.
• Provides information processing, systems counseling, training and guidance to center staff.
• Manages the implementation of new networks, computers, and software applications.
• Works with the Job Corps Data Center, computer maintenance companies and software vendors in resolving problems.
• Helps identify and clarify problems with the SPAMIS, CIS, OASIS, EPMS and other Data Center systems. Works with the Data Center to resolve ongoing problems.
• Works with CIS systems to ensure that the Job Corps Information Manager system is compliant with Job Corps policies that contracts are updated and that problems are resolved. Ensures that center staff regularly checks the interfaces between CIS and SPAMIS/Data Center for errors.
• Identifies computer hardware and software problems and tracks those problems until they are solved. Makes recommendations to Senior Management.
• Assists center staff in the acquisition of new computer equipment and peripherals in accordance with ALEUT policies and the Job Corps Data Center.
• Assists center staff with computer wiring according to the specifications set by the Job Corps Data Center.
• Ensures that the EPMS is kept up to date with the proper information about the center’s automated equipment.
• Works with corporate headquarters IS staff in the installation of ALEUT-developed applications.
• Ensures that network server backup tapes are changed and that the backups are being done by the Job Corps Data Center.
• Obtains and maintains training resources for center staff.
• Develops job aids, check lists and resource materials for tasks performed in software applications.
• Provides individual and group instruction, as needed, on the use of equipment and software applications and on network features.
• Maintains knowledge of developments in the area of systems and hardware.
• Assists staff with difficult applications problems and responds to and resolves end user technical problems.
• Provides assistance to other ALEUT centers if requested.
• Cultivates and maintain a climate on center that is free of harassment, intimidation, and disrespect to provide a safe place for staff and students to work and learn.
• Clearly communicates and consistently models appropriate CSS and employability skills including personal responsibility and computer fluency.
• Maintains accountability of staff, students, and property, adhere to safety practices in all areas of responsibility.
• Performs other duties as assigned.

The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position.

Education and Experience requirements:

• Bachelor’s degree in computer science or related field.
• Advanced training in programming and hardware installation and maintenance through technical institutions
• and/or colleges.  Three to five years’ work-related experience.
• Experience in local and wide area networks. Windows Desktop Operating Systems, MCSA, or MCSE Certification.
• Experience with UNIX, Solaris, Citrix, Linux, and scripting languages.
• Knowledge and use of Veritas backup application, network devices (switches, routers, etc.) and architecture.
• In-depth knowledge of DNS, TCP/IP, routing, remote access, and remote file systems.
• Valid driver’s license in the state of employment with an acceptable driving record.

Additional Requirements: Ability to install, configure, troubleshoot, and maintain hardware and software applications. Thorough knowledge and understanding of technical details.  Detail oriented.  Frequent reading of periodicals and other literature on the state-of-the-art and date processing. Demonstrated ability to manage complex, multiple projects.  Travel required. Position requires an ability to operate office equipment. In addition, individual must be able to interact with team members and maintain an effective working relationship with all facility staff and departments. Excellent interpersonal skills.  Excellent communication skills, both oral and written.

Working Conditions: This position involves frequent sitting and occasional standing, bending, stooping, squatting, and walking.  Applicant must be able to see, hear, and speak.

Environmental Demands: Position requires ability to spend 5% of work time outside and 95% of work time indoors; ability to withstand moderate noise levels, including voice levels 95% of work time; ability to work in high temperature settings during the summer months; and ability to work in low temperature settings in winter months.

Aleut Federal, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, AF complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AF prohibits workplace harassment based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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