Manager, Dual Eligible Product Design And Strategy

Site: Mass General Brigham Health Plan Holding Company, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This is a hybrid role that will require an onsite presence at the office 1x/month.

Responsible for leading the strategic planning process, identifying and executing key initiatives to drive growth, improve member satisfaction, and increase market share. Collaborates with cross-functional teams, including product managers, actuaries, marketing, and operations, to ensure the successful implementation of product strategies aligned with the organization's goals and regulatory requirements.

Essential Functions

• Develop and execute strategic plans for Medicare SNP and dual-eligible product development, ensuring alignment with corporate objectives, market trends, and regulatory guidelines.
• Conduct comprehensive market research, competitive analysis, and customer insights to identify opportunities and trends that inform product development strategies.
• Create and manage a product roadmap for Medicare dual-eligible products, outlining the prioritization, timing, and sequencing of product initiatives based on market demands and business objectives.
• Lead the end-to-end product development process, from concept ideation to launch, working closely with cross-functional teams to define product features, benefits, pricing, and positioning.
• Monitor and analyze competitor offerings, market dynamics, and regulatory changes to identify areas for product differentiation and competitive advantage.
• Provide guidance, mentorship, and leadership to a team of product managers, analysts, and specialists, fostering a culture of innovation, collaboration, and continuous improvement.

Qualifications

Education

• Bachelor's Degree required

Experience

• At least 3-5 years of Product Development Experience required
• Duals experience highly preferred
• At least 1-2 years of Supervisory/Management Experience preferred

Knowledge, Skills, and Abilities

• In-depth understanding of the Medicare, DSNPs, and MassHealth programs and the healthcare industry, including the regulatory environment, reimbursement mechanisms, and emerging trends.
• Experience in managing the end-to-end product development lifecycle, including market research, ideation, concept development, prototyping, testing, and launch.
• Familiarity with the regulations and compliance requirements specific to Medicare products, such as Medicare Advantage (MA) plans and DSNPs, Prescription Drug Plans (PDPs), Medicare supplemental products, and MassHealth services.
• Ability to conduct market analysis, competitive research, and customer needs assessment to identify gaps and opportunities for new Medicare and DSNP products or enhancements.
• Strong strategic thinking skills to define product vision, set goals, prioritize initiatives, and make informed decisions based on data-driven insights and market trends.

Additional Job Details (if applicable)

Working Conditions

• This is a hybrid role that will require an onsite presence at the office 1x/month.

Remote Type

Remote

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$97,510.40 - $141,804.00/Annual

Grade

8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.