Manager, Professional Development

Site: Newton-Wellesley Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for developing, implementing, and overseeing the organization's comprehensive professional development and training programs. This position focuses on enhancing the knowledge, skills, and competencies of hospital staff, ensuring that they stay current with best practices, advancements in healthcare, and regulatory requirements. This role collaborates with various departments and stakeholders to design and deliver effective learning initiatives that contribute to the overall growth and success of the hospital.

Essential Functions:

• Design, develop, and update a wide range of training programs tailored to meet the specific needs of different hospital staff members, including clinical and non-clinical employees.
• Conduct regular assessments to identify skill gaps and learning needs among hospital staff and use the results to inform training initiatives.
• Create and implement comprehensive training curricula that align with the hospital's strategic goals and objectives, ensuring that staff members receive continuous development opportunities.
• Organize and conduct engaging and interactive training sessions, workshops, seminars, and other learning activities to address various topics, such as patient care, safety protocols, leadership development, technology, and compliance.
• Oversee the onboarding process for new employees, coordinating with department heads to provide a smooth integration into the hospital culture and role-specific training.
• Maintain accurate records of employee training and development activities, monitoring progress and performance improvements resulting from professional development initiatives.
• Collaborate with external training providers, institutions, and organizations to access additional resources and expertise, enabling the hospital to offer a broad range of learning opportunities.
• Explore and implement innovative training technologies, e-learning platforms, and tools to enhance the delivery and effectiveness of training programs.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

Education:

Bachelor's degree in Healthcare Administration or related field of study required. Master's degree in related field of study preferred.

Licenses/Certifications:

MA Registered Nurse License

Nursing Professional Development Certification required within 2 years of hire

Experience:

5-7 years of proven experience in designing, developing, and implementing education/training programs in a healthcare of hospital setting required

2-3 years of management experience preferred

Knowledge, Skills and Abilities:

• Strong understanding of healthcare industry regulations, compliance standards, and best practices.
• Excellent communication and presentation skills, with the ability to engage and motivate various audiences.
• Demonstrated leadership and team management abilities.
• Familiarity with learning management systems and e-learning platforms is desirable.
• Analytical skills to evaluate training program effectiveness and measure staff development progress.
• A passion for continuous learning and a commitment to staying abreast of industry trends and advancements.

Additional Job Details (if applicable)

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs- 35lbs
• Carrying Occasionally (3-33%) 20lbs- 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision- Far Constantly (67-100%)
• Vision- Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

2014 Washington Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$115,398.40 - $167,845.60/Annual

Grade

8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.