Manager, Facilities & Office Operations (Mesa, AZ)

JOB TITLE: Manager Facilities & Office Operations

DEPARTMENT: Mesa Business Operations

ORGANIZATION: Chicago Cubs

REPORTS TO: VP, General Manager Mesa Business Operations

LOCATION: Mesa, AZ

FLSA STATUS: Exempt

COMPENSATION: $75,000 - $100,000 USD

BEING PART OF THE TEAM

Our business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports and entertainment through Cubs baseball and live events. Our success is driven by our people, who work to create and inspire change in an engaging, collaborative and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. In support of that effort, we expect associates to work primarily in our office. Are you ready to be part of it?

OUR STORY

THE CHICAGO CUBS FRANCHISE The Chicago Cubs franchise, a charter member of Major League Baseball’s National League since 1876, has won the National League pennant 17 times and was the first team to win back-to-back World Series titles in the 1907 and 1908 seasons. In 2016, the Chicago Cubs made history again when the team won its first World Series in 108 years, ending the longest championship drought in North American sports. Known for its ivy-covered outfield walls, hand-operated scoreboard and famous Marquee, iconic Wrigley Field has been the home of the Chicago Cubs since 1916 and is the second oldest ballpark in Major League Baseball. In 2009, the Ricketts family assumed ownership of the Chicago Cubs and established three main goals for the organization: Win the World Series, Preserve and Improve Wrigley Field, and Be a Good Neighbor.

HOW YOU’LL CONTRIBUTE:

The Manager of Facility Maintenance will be responsible for the oversight, coordination, and performance of facility maintenance at Sloan Park, the Nike Performance Center, and the surrounding campus grounds.

The position will ensure that the facilities are maintained to Major League Baseball standards, representing the best in Spring Training. This will be accomplished through management and direct performance of a wide variety of skilled tasks in installing, maintaining, and repairing HVAC/R, plumbing, mechanical equipment, and electrical systems, equipment, and fixtures. The position also serves as primary point of contact/coordination for contracted facility services to include, but not limited to, mechanical, plumbing, electrical and cleaning services.

THE DAY-TO-DAY:

• Manage and maintain all facility systems including but not limited to mechanical, fire safety, plumbing, lighting, security and electrical to ensure proper use and function at all times.

• Manage 3rd party service providers for facility service needs when scope is outside internal resources.

• Provide oversight and management of all day-to-day facilities cleaning operations at all campus facilities.

• Develop and implement standard operating procedures, maintenance schedules and cleanliness standards for the facility with the end goal of being one of the best maintained in professional sports.

• Develop and manage annual budget for Mesa Facilities.

• Serve as the primary point of contact for associates when it comes to addressing facilities maintenance and develop a facility work order process to manage requests.

• Develop, recruit, and train to a staffing model that enables the execution of the standard operating procedures.

• Develop and maintain 10-year capital plan for campus facilities.

• Performs repairs to equipment or facilities such as plumbing, carpentry, electrical work, or painting and when deemed necessary, coordinate major repairs with third party service providers.

• Ensure the overall integrity of campus assets.

• Perform routine tests and maintenance to ensure quality and correct operation of equipment.

• Conduct systemic mechanical rounds, chemical testing, preventative maintenance, and equipment inspections per manufacturer’s specifications.

• Identifies repair and maintenance projects requiring the assistance of contractors or vendors; participates in estimates and evaluations of project costs; monitors work of vendors or contractors; assists in the review of new construction or remodel plans to assure compliance with facility maintenance standards.

• Assist Cubs Information Technology with maintenance, repair, and improvement projects to IT infrastructure.

• Manage development of policies, procedures, and training manuals.

• Performs other duties as required.

WHAT YOU’LL BRING:

• Undergraduate degree from an accredited college or considerable (3 - 5 years) commercial journey-level experience in one or more mechanical equipment trades with at least three years in the trade related to the area of specialization (example: HVAC/R, electrical, plumbing, etc.).

• Strong working knowledge in HVAC troubleshooting & repairs, including controls & refrigeration.

• Demonstrated experience managing a team of individuals, including responsibility for recruiting, training, scheduling and performance feedback.

• Proficient with Microsoft operating systems and technology for software oversight

• Excellent communication skills, both verbal and written.

• Demonstrated ability to think critically.

• Ability to stand and/or sit for long periods of time, pushing /pulling/carrying lifting may include up to 25lbs (event evacuation), stair climbing, sit, twist, turn, bend as required to perform duties within the facility.

• Ability to work flexible hours to include evenings, weekends and holidays as needed.

• Ability to work both independently and within a team setting.

• Must possess a valid Class D Arizona Driver's License by hire or obtain within six (6) months of employment.

WHAT SET’S YOU APART:

• Undergraduate degree from an accredited college

• Previous arena or stadium experience.

• Experience managing professional sports building maintenance and/or facility operations, preferably Major League Baseball.

TOTAL REWARDS: