Manager, IT Project

About Lovesac

We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions that are adaptable, washable, expandable, and delivered right-to-your-door-able, allowing our customers to live the life they want to live.

Our Designed for Life mission started with Sacs, a seat so much better than your classic beanbag made with repurposed Durafoam and designed to reduce environmental impact while providing unimaginable, cloud-like comfort. From there, we expanded the possibility for sustainable furniture with Sactionals, a customizable modular sectional that can be endlessly rearranged to evolve with you. Our product line has grown a lot since our Sacs days, but our goal will always remain the same - to create truly adaptable, comfortable furniture that can be with you for life.

About our Culture

At Lovesac, we strive to be an employer of choice by embodying a culture that encourages team members to think and dream big. We call this Top Ambition. We aim to not only excel within our industry but also make a meaningful impact on the world. Above all else, we're driven by love (because it matters) and are dedicated to promoting love and happiness in all aspects of our work. It's about success, of course, but it's also about making a positive impact on everyone our business touches.

About the Role

As our IT Project Manager, you are responsible for planning and managing Information Technology (IT) projects at Lovesac. This role will lead the work of the technical team and serve as liaison between business and technology aspects of projects. Our IT Project Manager will manage project deliverables for each stage as well as monitor progress to ensure deadlines, standards, and cost targets are met.

This position is remote and will report into Lovesac Corporate HUB based in Stamford, CT. Candidates must fully reside in the United States at all times during employment and should have the ability to travel as needed.

What You'll Do

Project Planning & Delivery

• Own end-to-end project delivery, developing integrated project plans that clearly define scope milestones, dependencies, resourcing, and outcomes in alignment with the program management framework.

Stakeholder Management

• Proactively manage stakeholder relationships across business and technology teams, ensuring transparent communication, and timely resolution of concerns to drive project success.

Scope Definition

• Lead structured discovery and analysis sessions with subject matter experts to define project scope, success criteria and deliverables, ensuring alignment with overall business objectives.

Requirements Management

• Facilitate requirement gathering sessions to identify and plan project requirements; conduct analysis of those requirements for completion and alignment, document and manage requirements throughout the life of the project and coordinate the verification of the end deliverable.

Risk and Issue Management

• Identify, assess, and actively manage project risks, issues and dependencies, escalating where appropriate and driving mitigation strategies to protect delivery timelines, budget and quality.

Project Reporting and Review

• Produce clear, executive-ready status reports, dashboards, and presentations that highlight project progress, risks, financials, and decisions required, enabling effective governance and timely course correction.

Continuous Improvement

• Embed continuous improvement in own area of work by introducing efficiencies, and leveraging tools to improve speed, quality, and agility.

Budget & Resource Management

• Manage project budgets, forecasts, and resourcing plans, tracking spend against the plan and providing clear variance analysis and recommendations at governance checkpoints.

Change Management & Adoption

• Lead change management and adoption to ensure solutions are understood, adopted, and embedded into business as usual through effective communication, training and documentation. Capture lessons learned to continuously improve future delivery.

Personal Capability Building

• Continuously develop professional capabilities through training, accreditation, and coaching. Maintain up to date knowledge of technology trends and industry best practices.

Perform any other reasonable duties for this role as requested by management.