Manager, Billing Operations - Reporting & Oversight

Position Summary...

At Walmart, we enable the connection between supplier brands and retail shoppers at an unprecedented scale. As primary stewards of our brand promise, “Save Money. Live Better,” we work alongside some of the most talented people in the world to engage with the more than 150M households who shop with us. This is a unique opportunity to join a small, highly-visibility team within the largest company in the world. We believe all digital advertising can be targeted and accountable – and we have Walmart’s sales data to prove it. Walmart Connect wins when suppliers invest in digital media to drive growth; Walmart and our supplier partners win when your digital expertise helps sell more goods online and offline. Growth in our digital advertising business is key to Walmart’s overall growth strategy.

What you'll do...

The Manager, RCM – Reporting & Oversight is responsible for managing the end-to-end reporting and analytics function for the Revenue Cycle Management (RCM) team. This role ensures accuracy, transparency, and insight-driven decision-making through structured reporting frameworks, KPI tracking, and performance analysis. The Manager provides leadership with a holistic view of revenue cycle performance and the overall health of revenue controls through executive-level dashboards and reports.The Manager acts as a strategic partner and data liaison across teams — understanding reporting needs, automating KPI tracking. This role works closely with finance & operations team to provide the technology, insights, and governance frameworks that allow leaders to make informed, data-driven decisions and proactively manage risks across the revenue lifecycleAn individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary. Key ResponsibilitiesReporting

• Lead the end-to-end reporting process for the Revenue Cycle Management (RCM) function, from data extraction and transformation to visualization and delivery.

• Build and maintain dashboards, scorecards, and reports that provide visibility into monthly KPIs such as billing accuracy, dispute trends, collections performance, and revenue variance.
• Partner with Finance to support month-end close, revenue recognition, and variance analysis activities. Drive all of month end financial supporting documents.
• Deliver actionable insights that inform business decisions, process improvements, and resource prioritization.
• Ensure accurate reconciliation between billable revenue and recognized revenue, escalating material discrepancies to Finance.
• Monitor adherence to SLAs and operational KPIs across functional teams (Contract Management, Invoicing & Dispute Resolution, Collections).

Audit & Policy Compliance

• Serve as the RCM liaison for internal and external audit inquiries, ensuring timely and accurate responses.
• Collaborate with internal audit team to identify and address gaps and risks in existing processes.
• Ensure billing processes are adhered to the established billing and revenue policies through monthly reporting and analysis.
• Identify policy or control gaps, recommend improvements, and drive updates as business models evolve.
• Partner with the Contract & Policy Management team to ensure policies remain current, enforceable, and aligned with operational realities.
• Support SOX compliance, internal control testing, and audit preparedness across all revenue cycle functions.

Oversight & Governance

• Establish governance frameworks and control mechanisms for key RCM processes to ensure accuracy, compliance, and transparency.
• Provide leadership with a holistic view of revenue cycle performance and control health through executive-level reporting.
• Partner cross-functionally, define ownership, accountability, and escalation paths for recurring operational issues.

• Analyze trends in disputes, variances, and audit findings to recommend systemic process or policy enhancements.

Skills & Qualifications

• Master or Bachelor's degree in business, finance, accounting or data analytics related areas.
• 5+ years' experience in different aspects of billing functions or accounting
• Proven experience in system automation, data analysis, and business intelligence tools (Tableau, Power BI, SQL).
• Experience with ERP or billing systems; strong data reconciliation and variance analysis skills.
• Strong understanding of audit and control frameworks (SOX, internal control testing, compliance reviews).
• Strong ability to execute, measure results, and demonstrate progress in the face of ambiguity in a dynamic environment with competing priorities.
• Ability to collaborate with cross-functional teams such as Product, Engineering, Finance and Legal to identify requirements in tools, dashboards, and access to data to maximize performance and efficiency.
• Ability to earn trust across Walmart Enterprise.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. Hoboken, New Jersey US-10279: The annual salary range for this position is $96,000.00 - $186,000.00 San Bruno, California US-08848: The annual salary range for this position is $104,000.00 - $202,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include : - Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.