Manager Of Information Services

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Description

Vantaca's vision is big. We are the leading community management performance software that enables owners and operators, community management teams, and boards and associations to improve business performance. More than just accounting and management software, it is business operating software that helps increase revenue, efficiency, flexibility, and control. A modern cloud architecture with a single-platform design that adapts to 100% of business processes, has proactive reporting, and can integrate with the software and banking partners of choice. Vantaca is focused exclusively on community management and is the trusted and proven technology leader in the community association management industry.

We're proud to announce our acquisition of HOAi, a pioneering AI platform transforming community management. Operating independently, HOAi continues to deliver advanced capabilities that enhance efficiency, simplify operations, and empower management teams. HOAi enables community management companies to not only streamline operations but to evolve their entire approach to business, setting them up for scalable growth and enhanced service delivery.

We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer-centric, meaning that we put our customers' needs and preferences at the heart of our work. We are authentic game changers that are building something cool and people like it here.

Overview

This individual will be responsible for leading the organization's internal information systems strategy and applications, driving seamless integration across all technology platforms, and spearheading internal engineering and AI development initiatives. The Director of Information Services will oversee use of modern architectures and intelligent automation capabilities that enable business growth and operational excellence.

Accountability Key Initiatives

• Design and implement enterprise-wide systems integration strategy, establishing unified data flows and eliminating information silos across all business units.
• Lead AI and machine learning development initiatives, identifying opportunities for intelligent automation and predictive analytics across organizational processes.
• Oversee modernization of legacy information systems, ensuring seamless migration to cloud-native architectures while maintaining business continuity.
• Establish asset management and administration program for software.
• Manage internal infrastructure including internal hosting environments.
• Develop and execute API-first integration framework connecting internal systems with external partner platforms and third-party services.
• Build internal AI capabilities through platform selection, model development, and deployment of production-ready solutions.
• Establish technology governance frameworks for system lifecycle management and change control.

Expectations for Success

• Successfully develop and deploy AI solutions that deliver quantifiable ROI through cost reduction or operational efficiencies.
• Establish comprehensive applications and system asset inventory with full visibility into utilization and optimization opportunities.
• Build high-performing technical team capable of supporting rapid innovation and emerging technology adoption.

Core Values

• Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow.
• Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together.
• Accountability Starts with Me: Notices problems and takes personal action to solve them.
• Unwavering Commitment to Customer Experience: Regularly talks to customers, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes.
• Innovate Boldly: We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success.

Responsibilities

• Develop and maintain enterprise architecture roadmap aligning information systems with strategic business objectives.
• Collaborate on evaluation, selection, and implementation of enterprise platforms systems.
• Manage integration projects ensuring real-time data synchronization across all critical business applications.
• Oversee AI/ML model development lifecycle from use case identification through production deployment and monitoring.
• Collaborate on data governance policies ensuring quality, privacy, and accessibility of organizational information assets.
• Manage relationships with technology vendors, negotiating contracts and ensuring service level agreements.
• Coordinate with security team to ensure all systems meet security and compliance requirements.
• Provide technical leadership during digital transformation initiatives and system modernization projects.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or related field; Master's degree preferred.
• Minimum 5 years of progressive experience in information systems leadership with focus on enterprise integration.
• Proven track record implementing large-scale systems integration projects using modern middleware and API platforms.
• Practical experience with AI/ML technologies including model development, MLOps, and production deployment.
• Deep understanding of enterprise architecture frameworks (TOGAF, Zachman) and integration patterns.
• Experience with cloud platforms (AWS, Azure) and hybrid cloud architectures.
• Strong knowledge of data management principles including MDM, data warehousing, and real-time streaming.
• Excellent stakeholder management skills with ability to translate technical concepts for executive audiences.

Why You Should Join Our Team

• Our eNPS is +53! (Google it, that is great)
• Benefits: Medical, Dental, and Vision kick in day one
• Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year)
• 401K with Company Match
• Remote Flexible - come to the office when needed
• Great parental leave benefits
• Named on Inc 5000 list of America's Fastest Growing Private Companies
• Named on Inc 5000 Vet 100 Private Companies list multiple years in a row
• Winner of Coastal Entrepreneur Award, Technology Category
• Active employee-led Culture Committee
• Ongoing industry and professional development trainings available to all employees
• Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community
• We're playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We're building something cool and people like it here

We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position.

If you are selected for an interview you will receive an e-mail from someone on our recruiting team with an @vantaca.com email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.