Manager Product Reliability Transaxle/e-Mobility and Part Return Center Powertrain

Inside the Role

Inside the RoleThe Manager Product Reliability Transaxle/e-Mobility and Part Return Center Powertrain is responsible for leading the Transaxle/e-Mobility Field Quality Teams as well as the Part Return Center for all Powertrain aggregates and components.- The Position ensures the early detection of field quality issues and the structured problem-solving process in alignment with all relevant business partners and the global counterparts using state-of-the-art data analytics tools- The position oversees the part return process, drives continuous improvement as well as system enhancements of supporting IT tools- The position also serves as the primary interface to customers for all field- relevant quality initiatives- This role manages both salaried and hourly personnel

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $149,000 – $190,000 USD

Pay offered dependent on knowledge, skills, and experience.

Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.

What You Drive at DTNA

• Lead and develop Field Quality Teams across Transmission, Axles, and e-Mobility

• Lead root cause analysis and corrective actions for field issues

• Oversee the field material return process for all powertrain components and aggregates

• Foster a culture of accountability, collaboration, and continuous improvement

• Act as the key contact for customer-facing field quality topics

• Support and align with customer-driven quality initiatives

• Ensure accurate documentation, analysis, and resolution of returned parts

• Drive process optimization and lean initiatives across the department

• Lead team specific use case definition and development with QMOS/PALANTIR

• Collaborate with internal and external stakeholders

• Develop and implement KPI-driven improvement plans

• Facilitate workshops and training programs to build team capability

Knowledge You Should Bring

• Bachelor’s degree in Engineering, Quality, or related field

• 6+ years of experience in Product Reliability, Field Quality, Engineering and/or After Sales.

• Strong technical expertise in powertrain systems

• Experience managing teams with both hourly and salaried personnel.

• High level of verbal and written communication skills.

• Analytical and structured problem-solving mindset.

Exceptional Candidates Might Have

• Master’s degree in Engineering, Quality, or related field

• Strong understanding of part return processes and field issue resolution.

• Familiarity with QMOS, PALANTIR and other quality-related IT tools.

• Experience in customer-facing roles or field service.

• Shainin or comparable certification

• German language proficiency

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Detroit, MI US. Relocation assistance is not available for this position.

Schedule Type:

Onsite

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• Visa sponsorship will only be open to current Daimler Truck North America employees working under an existing U.S. Daimler Truck North America Visa

• All other applicants must be legally authorized to work permanently in the country the position is located in at the time of application

• Final candidate must successfully complete a criminal background check

• Final candidate may be required to successfully complete a pre-employment drug screen

• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions

• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.