Manual QA Engineer (Entry Level) - Remote

About the Role

SafeRide Health is seeking a Manual QA Engineer (Entry-Level) to help ensure the delivery of high-quality, life-changing software solutions. You'll be part of a cross-functional team delivering full-stack and back-end products that power our healthcare transportation platform. This role is ideal for someone with a strong technical foundation, attention to detail, and a passion for improving the customer experience.

If you're located in the San Antonio area, you may be expected to work in-office a few days a week. Remote applicants must be based in the U.S. and may be asked to travel occasionally for team collaboration.

Key Responsibilities

• Review and understand product and feature requirements, including functional and non-functional expectations
• Develop and execute comprehensive manual test cases, including both positive and negative scenarios
• Log and track defects, collaborating with engineers to ensure timely resolution
• Conduct regression testing to confirm issue resolution and prevent new issues
• Collaborate with Product, Design, Engineering, and Operations teams to triage issues and ensure quality outcomes
• Stay current with new testing tools, techniques, and platform updates to continuously improve testing processes
• Advocate for quality across the SDLC, participating in planning and sprint ceremonies

Required Qualifications

• Strong technical aptitude and problem-solving skills
• Proficiency in using modern web browsers and navigating web-based platforms

Preferred Qualifications

• Experience working within Agile software development methodologies
• Hands-on experience testing across mobile (iOS/Android), tablet, and web interfaces
• Familiarity with software product life cycles and quality assurance workflows
• Exposure to tools such as Postman and Chrome DevTools (Network Inspector)
• Basic scripting knowledge in JavaScript, Python, PHP, or similar
• Working knowledge of SQL and relational databases

Skills & Attributes

• Excellent written and verbal communication skills
• Strong defect isolation, documentation, and reproducibility techniques
• High attention to detail and a methodical testing approach
• Persistence in identifying root causes of issues
• Ability to work collaboratively with cross-functional stakeholders
• Strategic thinker with tactical execution capability

Benefits

• Remote-first culture with flexible work options
• Medical, dental, and vision insurance
• 401(k) with company match
• Generous PTO and company holidays
• Paid parental leave
• Professional development and career growth support
• Mission-driven, inclusive culture committed to equity in healthcare

About SafeRide Health

SafeRide Health is a technology and services company dedicated to reducing barriers to care by improving the delivery of non-emergency medical transportation (NEMT) to people across America. We partner with Medicare Advantage, Medicaid, and provider programs to connect members with life-sustaining care through our tech-enabled platform and nationwide transportation network.

Together, we ensure equitable access to care-one ride at a time. Learn more at www.saferidehealth.com.