Manufacturing Associate
RDI Technologies, Inc.Knoxville, TN
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Job Description
About RDI: Are you ready to be part of something groundbreaking? At RDI Technologies, weare transforming the way industries see and solve problems with our Motion Amplification®technology. By turning ordinary video into a powerful diagnostic tool, we help companiesacross manufacturing, aerospace, automotive, R&D and more detect unseen motion, preventcostly failures, and design better products. As a fast-growing, innovative company we offeran exciting, dynamic workplace where your ideas matter, and your contributions drive realimpact. Whether you are passionate about technology, problem-solving, or shaping the futureof industrial reliability and research and development, RDI Technologies is the place to growyour career and make a difference. Join us and be part of a team that is changing the way theworld sees motion!Job Overview: RDI seeks an ambitious and detail-oriented professional to join the OperationsTest and Assembly Team. This role is responsible for the precise assembly, rigorous testing,and accurate fulfillment of our camera-based products, ensuring every system meets RDI'shigh-quality standards before shipping globally.Responsibilities and Duties:1. Core Operations & Quality Control
- Perform precise assembly of the Iris M™ suite of Motion Amplification® products, adhering strictly to established Standard Operating Procedures (SOPs).
- Conduct system-level performance testing to verify quality and functionality (QCTP), ensuring systems are staged for successful customer delivery.
- Prep assemblies for use when batching orders and support the Lead Operations Associate in maintaining assembly documentation.
- Assist in the inventory management and organization of all assembly components and finished goods.
- Conduct shipping, receiving, and other logistics functions, including preparing outbound shipments and coordinating with domestic and international parcel carriers.
- Assist the Lead Operations Associate with complex logistics tasks such as dangerous goods and customs declarations/EEI filings.
- Serve as the face of RDI to customers from an order fulfillment and logistics perspective, including managing prompt communication regarding order status, licensing, and tracking information.
- Assist the Trade Show Coordinator with packaging and shipping conference and show materials.
- Support product and software development resources by performing internal testing of new hardware/software features and releases.
- Provide clear, constructive feedback to the RDI development/sales/marketing teams regarding product functionality and assembly efficiency.
- Perform general administrative tasks, including prompt responses to customer inquiries, and maintain organized records.
- Education: High school diploma or equivalent required. Associate's degree or vocational/technical certification preferred.
- Experience: 0-2 years of experience in manufacturing, assembly, electronics testing, or a warehouse environment is a plus.
- Must be proficient in the use of Microsoft Office Suite or similar.
- Experience with Salesforce and/or NetSuite or other CRM & ERP software preferred.
- Must be able to lift up to 50 pounds unassisted.
- Must become IRIS-M/MA SUITE certified within first quarter of hire.
- HazMat/Dangerous Goods training must be completed within 45 days of hire.
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