Marketing & Digital Media Coordinator

About Ace Retail Holdings

Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

Service, Passion, Respect, Integrity, Teamwork and Excellence

Job Title: Marketing & Digital Media Coordinator

Department: Marketing

Reports To: Senior Manager, Marketing

Exemption Status: Non-Exempt (Hourly)

About Ace Retail Holdings

Ace Retail Holdings (ARH), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARH is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARH's origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:

Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork

General Job Summary

The Marketing & Digital Media Coordinator supports the execution of Breed & Co's marketing initiatives across social media, digital advertising, website management, and e-commerce. This part-time role works closely with management to develop creative content, coordinate campaigns, and ensure a seamless digital experience that reinforces the brand, drives customer engagement, and supports sales growth.

Essential Duties and Responsibilities

• Social Media & Digital Content

o Create, schedule, and publish engaging content across social media platforms that align with marketing campaigns and brand voice.

o Support digital advertising efforts by assisting with campaign setup, monitoring, and reporting.

o Monitor social media channels, respond to customer inquiries, and escalate feedback or reviews to management as needed.

• Marketing Support

o Assist management in executing and implementing marketing strategies, promotions, and events.

o Support brand-building initiatives through visual merchandising, graphic design, and content creation for print and digital media.

o Support and coordinate email marketing campaigns to support promotions, merchandising strategies, and customer engagement.

• Website & E-Commerce

o Maintain and update the Breed & Co website, including product information, events, promotions, and SEO best practices.

o Collaborate with management and team members to collect product content and ensure accurate representation online.

o Monitor and track online sales, customer experience, and digital performance metrics; recommend improvements based on data.

o Troubleshoot website or hosting issues with internal teams or external vendors when needed.

o Perform regular testing and updates to ensure website functionality, accuracy, and user experience.

• Collaboration & Organization

o Partner with management to develop and execute the company promotions calendar.

o Maintain organized libraries of digital assets including product photos, personnel photos, and marketing materials.

o Support in-store teams with web order processing procedures and gift registry management.

o Promote and uphold the Breed & Co brand image and standard of service across all digital and physical touchpoints.

Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:

o WINNING - In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.

o EXCELLENCE - Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.

o LOVE - Love the people, love the work and love the results.

o INTEGRITY - For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.

o GRATITUDE - We recognize that we are blessed to be in the business of serving others.

o HUMILITY - We strive for greatness with a humble, modest and respectful attitude.

o TEAMWORK - We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that…Together, we are Ace.

Minimum Skills, Requirements and Qualifications

• BS/BA Degree preferred, or equivalent combination of education and experience.
• Strong knowledge of social media platforms, content creation, and community engagement.
• Experience with website management and e-commerce platforms (knowledge of Eagle POS a plus).
• Ability to design and edit graphics for both digital and print use.
• Demonstrated organizational and communication skills and detail oriented.
• Familiarity with SEO, digital marketing analytics, and email marketing tools preferred.
• Experience with HTML programming is a bonus.
• Experienced in Shopify platform, Adobe Creative Suit or Canva Graphic Design preferred.
• Standing, walking, lifting (up to 25lbs) and climbing.
• Travel is less than 10%.

Compensation Details

$14 - $18 per hour

For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/Westlake_External

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Equal Opportunity Employer

Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.