Marketing Operations Specialist

We're Canvas Credit Union

We're passionate about transforming financial services. Our members, families, and the communities we call home motivate everything we do. As part of the credit union movement, we believe in providing our members with education, support, and guidance to build strong financial futures.

Canvas "It's About More" Video - YouTube (Click here - or, visit https://www.youtube.com/watch?v=z8WAm_TDRdk )

Why Canvas?

At Canvas, we're dedicated to transforming financial services from the inside out. Our culture is a top priority and second to none. We strive to balance hard work and high achievement with a fun, supportive environment.

At Canvas, there are 5 behaviors we live by each day that will continue to help us be known for our heart and our people:

What's In It For You

• Seriously good benefits: Beyond healthcare, dental, and life insurance, we make it so worth your while. Canvas employees get up to a 10% company contribution to their 401k, generous personal time off, and employee discounts on loans (that includes cars and houses!). The starting pay range for this position is $58,461.98-$69,241.39/annual, and final pay rate will be determined based on experience, education, skills, and internal equity factors. Canvas benefits include:
• Medical/Dental/Vision Insurance
• Paid Vacation
• Paid Sick Time
• Paid Holidays
• Paid Wellness Day
• Paid Volunteer Time
• Flexible Spending Account
• Health Savings Account
• World Class 401(k) Plan
• Tuition Reimbursement
• Rate Discounts on Qualifying Loans
• May be eligible for incentives or discretionary bonus based on results

What you'll do

The Marketing Operations Specialist works closely with the Marketing Operations Manager to serve the department's operational needs. This individual will play a critical role in ensuring the completion of deliverables to serve both internal and external stakeholders. This person will help build, implement, and maintain smooth processes and standard operating procedures to improve efficiency.

Essential Duties/Responsibilities

• Manage day-to-day workflow and ensure completion of core marketing deliverables while working to continuously improve operational health of the department.
• Monitor workflow health, task prioritization, and provide periodic updates on progress of deliverables and effectiveness of workflows.
• Manage and allocate marketing resources, time investment, and people effectively.
• Provide periodic updates on the progress of marketing promotions and campaigns.
• Assess and forecast the Marketing team's capacity while establishing and prioritizing tasks.
• Analyze marketing data and provide insights to improve marketing strategy.
• Supply operational metrics and assist in preparing reports for leadership.
• Exercise independent judgment in matters of significance related to business or marketing operations. Examples may include but are not limited to responsibility for marketing projects with distribution to members and Canvas employees.
• In collaboration with the marketing operations manager, directly serves strategic initiatives set by senior leadership.
• Contribute to standard operating procedures.
• Collaborate across teams to ensure alignment of marketing systems and processes.
• Manage relationships with external vendors and internal stakeholders.
• Maintain and optimize usage of 3rd party platforms such as Asana and Flowcode.
• Assist in developing and implementing marketing workflow automations.
• Provide administrative support to internal teams as needed.
• Comply with Bank Secrecy Act (BSA) and other compliance requests and requirements.
• Follow all safety and security guidelines to safeguard member and organization assets.
• Regular attendance and punctuality are essential functions of the job.
• Perform other job duties as assigned.
• Complete pre-employment background review (components include criminal, employment, address, social security number, motor vehicle record, global sanctions, and sex offender).

Job Qualifications

Knowledge, Skill and Ability:

Soft Skills

• Demonstrates strong accountability and follow-through.
• Superior attention to detail
• Affinity for creativity in problem solving.
• Strong organization and project management skills
• Ability to manage multiple priorities and deadlines.
• Proven track record nurturing client/stakeholder relationships
• Excellent verbal, written, and interpersonal communication skills.
• Ability to foster teamwork and influence others without direct authority.
• Ability to maintain confidential information.

Hard Skills

• Experience utilizing project/work management software such as Asana, Trello, Monday, Wrike, etc.
• Experience using data analysis to inform decisions.
• Solid understanding of the marketing landscape
• Experience templating and/or automating processes.
• Proficient in MS Office (Outlook, Excel, Word, and PowerPoint) or equivalent suite
• Experience managing integrations with software like Zapier, or IFTTT is a plus.

Education or Formal Training: Bachelor's degree or equivalent experience in marketing, operations, or project management.

Experience: Minimum of one year in a role focused heavily on operations or project management, with experience utilizing project/work management software such as Asana, Trello, Monday, Wrike, etc.

For Current Canvas Employees: To be considered, you must be meeting performance expectations, consistently demonstrating HEART behaviors, and must submit an up-to-date resume or update your Work History profile with your current responsibilities and accomplishments.

Working Environment/Physical Activities

High volume, fast-paced, dynamic office environment with some travel. Must be able to attend meetings and events outside of regular business hours. The job routinely uses standard office equipment such as computers, phones, printers, copiers, fax machines and filing cabinets. The position requires manual dexterity, the ability to lift files and open filing cabinets. The position requires bending, stooping, or standing as necessary.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Applications for this position will be accepted through February 2, 2026. For consideration, applications must be received by 11:59 PM MST on February 2, 2026.