Media Product Development And Program Manager

Job Title

Media Product Development and Program Manager

Summary of the role:

The Media Product Development and Program Management team is seeking a strategic, collaborative, and highly adaptable team-member to help drive the execution of our multi-year Media strategy. As a Media Product Development and Program Manager, you will be responsible for advancing product growth by executing the roadmap and delivering high-quality improvements that meet both business and customer needs.

In this role, you will lead complex projects and programs that require coordination across multiple cross-functional teams. You'll apply strong project management and communication skills, a deep understanding of organizational strategy, and experience with Amadeus Media to maximize value delivery.

You will engage with stakeholders across the organization to manage product prioritization, define business requirements, and oversee the delivery of key product features. By successfully leading these strategic initiatives, you will play a critical role in executing our vision and accelerating growth within the Amadeus Media organization. This position is hybrid and would require you to be in our San Jose office 2-3 days a week.

In this role you'll:

• Collaborate with Media R&D and Product Strategy teams to lead the execution of technical projects and deliver the media product roadmap. Responsibilities include:
• Gathering, documenting, and refining business requirements
• Scoping projects and aligning on deliverables
• Prioritizing features and user stories based on business impact
• Establishing clear implementation milestones
• Overseeing day-to-day project progress and team coordination
• Facilitating periodic stakeholder updates
• Setting acceptance criteria to ensure quality outcomes
• Planning for post-launch support and seamless transition to steady-state operations
• Drive stakeholder alignment on roadmap initiatives, programs, and business requirements, while continuously evaluating and adjusting project goals, resources, and budgets to ensure they remain aligned with strategic objectives
• Manage diverse stakeholder expectations by establishing effective processes and governance structures that support timely decision-making. Lead critical negotiations with internal and external teams, resolve conflicts constructively, and foster team motivation and commitment to goals-while maintaining a high standard of execution.
• Resolve day-to-day challenges to ensure smooth and efficient product development and program management workflows. Proactively identify and assess risks, develop mitigation strategies, and implement monitoring and corrective actions to keep initiatives on track.
• Effectively communicate new products, product plans, and changes-clearly articulating their impact on customers, operations, systems, and processes.
• Drive continuous product enhancements by leveraging performance insights and user feedback to inform and shape the product roadmap with innovative, value-driven ideas.
• Collaborate closely with fellow Product Managers and development teams to ensure seamless integration across products, driving alignment, efficiency, and cohesive user experiences.
• Support organization-wide product training and enablement by contributing to the development and delivery of product value propositions, go-to-market strategies, pricing frameworks, and messaging impact. Collaborate across teams to ensure consistent understanding of product capabilities and strategic positioning, empowering stakeholders with the knowledge and tools needed to drive adoption and market success.

About the ideal candidate:

• At least 3 years experience with and strong knowledge of the Amadeus Media product suite (preferred), including product strategies, fulfillment systems, and operational processes across global regions
• 3-5 years of proven success managing complex projects and programs, ideally within product, project, or technology-focused environments
• Demonstrated experience in business analysis and requirements definition
• Proficiency with tools such as JIRA, Confluence, Rally, and other product/project management platforms
• Experience contributing to product vision and roadmap development for digital products
• Familiarity with agile software development practices (preferred)
• The ideal candidate will be technically savvy with a solid understanding of the product development lifecycle. They should be skilled at analyzing complex challenges and identifying practical solutions. This role requires the ability to comprehend high-level concepts and translate them into clear, actionable business requirements, use cases, and user stories.
• MS Office, Excel skills are critical
• Excellent command of English, oral and written
• Amadeus Traveler Media and/or Travel Seller Media product suite
• Confident, results-driven leader with a strong ability to define, communicate, and execute Media's vision and strategy
• Proven ability to influence and align stakeholders across varying levels of the organization
• Exceptional verbal and written communication skills, with a track record of building strong relationships and leading cross-functional teams
• Strong analytical skills with the ability to synthesize complex information and develop actionable recommendations
• Comfortable engaging in technical discussions with engineering teams, understanding trade-offs and implications of decisions
• Highly organized with strong attention to detail; capable of managing multiple projects and workstreams simultaneously
• Quick learner of technical concepts, able to work independently, prioritize effectively, and adapt in a fast-paced environment
• Collaborative mindset with the ability to facilitate decision-making in iterative and dynamic settings
• Skilled in translating high-level solutions into clear business requirements, use cases, and user stories
• Capable of defining product vision through well-articulated product requirements
• Committed to delivering exceptional customer experiences with professionalism and focus

What we can offer you:

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.

• Work from anywhere: onsite, hybrid or fully remote.

• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.

• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.

Working at Amadeus, you will find

A critical mission and purpose- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn- Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model- We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company- Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

DEI

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.