Medical Assistant (7444)

JOB TITLE

Medical Assistant

REPORTS TO

Office Manager

Medical Assistant Lead

SUPERVISION EXERCISED

N/A

FSLA STATUS

Non-Exempt

SALARY RANGE

$17.00 - $28.00

JOB SUMMARY

To provide clerical and clinical assistance to medical providers in the delivery of patient health care.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Performs the duties of a receptionist. Interacts with patients and members of the care team to provide a range of care services. Specific duties and responsibilities include but are not limited to:

• Direct patient care
• Room patients
• Perform vital signs
• Perform injections
• Triages medical needs under the direct supervision and collaboration of a Provider
• Updates medical data, medications, and health problems in charts
• Assists medical providers during procedures and exams
• Handles referrals and phone calls to other provider offices for appointments; makes "callbacks" or follow ups for medical concerns as necessary
• Collect specimens for outside laboratory testing and performs basic in-house laboratory tests,
• May execute organization approved standing orders per written procedure
• May initiate and/or execute age-appropriate preventive care measures (within scope of practice),
• Engage patient in self-management action planning
• Assists Provider with patient education and instructions, self-management tools, and counseling on healthy behaviors
• Effectively communicates with patients using techniques such as motivational interviewing when appropriate
• Verifies presence of superbill and checks charts for insurance changes and patient information,
• Prepares prior authorizations
• Transcribes telephone messages from prescription line
• Maintains appropriate levels of unexpired medical supplies on crash cart and in clinic
• Maintains sanitation of exam rooms and equipment (wipes down thermometers, otoscopes, exam tables, etc....)
• Enter child vaccinations on Vermont Department of Health website
• Conducts Medicaid and Sliding Fee chart reviews
• Monitors fax machine and distributes faxes
• Participates in Quality Improvement projects under the direction of the Nursing Supervisor and/or Office Manager. Participation may include; participating in a new process or change, providing feedback to the tests of change, and providing suggestions for the next tests of change
• Participates in training sessions, monthly and daily staff meetings
• Performs other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to perform venipuncture, administer injections, and complete CLIA waived lab tests
• Knowledge of correct specimen handling procedures
• Knowledge of medical terminology
• Knowledge of OSHA manual and standards, including appropriate hazardous waste handling and disposal
• Knowledge of billing codes and procedures
• Ability to juggle multiple tasks and prioritize work load
• Strong communication and interpersonal skills
• Computer skills
• Ability to function within a team environment to achieve stated objectives

EDUCATION

High School Diploma

EXPERIENCE

2 years Medical Assistant experience preferred.

CERTIFICATE/LICENSE

Basic Life Support (BLS) certification required or ability to obtain certification.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is constantly required to talk and hear. The employee is frequently required to sit and type. The employee is often required to stand and walk. The employee is occasionally required to lift, carry, push, pull, stoop, kneel, crouch, hold objects, and perform repetitive motions. The employee is rarely required to climb, balance, crawl, reach or grasp. The employee must be able to regularly perform light lifting and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

While performing the duties of this job, the employee is occasionally exposed to x-ray machines and blood-borne pathogens. The employee is often exposed to patients with infectious diseases.

MACHINERY AND EQUIPMENT USED

Personal computer, multi-line telephone system, facsimile machine, copier, ECG, stethoscope, scales, blood pressure monitor, needles/syringes, various CLIA waived laboratory testing kits and urinalysis, glucose, and hemoglobin machines.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All applicants made a conditional offer of employment must cooperate fully with background investigations. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Reviewed with employee by:

Manager's Name:____Date:___

Received and accepted by:

Employee's Name:____Date:

NOTCH is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.