Medical Assistant (20 Hours/Week)

Medical Assistant (Fluent in English and Spanish)

Hours: 20 hours/week: Wednesdays 1:00-5:00 pm (Winters), Thursdays: 10:00am- 7:00 pm (Esparto), and Fridays 8:00 am- 5:00 pm (Winters)

Location: Wednesdays and Fridays will be in Winters and Thursdays in Esparto, CA.

We are on the lookout for a part-time bilingual and motivated Medical Assistant to join our team! If you are seeing this on an external recruitment site, please apply directly by visiting our careers website at: https://wintershealth.bamboohr.com/careers/120?source=aWQ9MTc%3D

As a Medical Assistant, you will have an important role in collaborating with the care teams and building a trusting relationship with the patient to ensure they receive exceptional care within Winters Healthcare. You will help monitor and manage the provider's patient schedule to ensure a smooth flow from the patient to patient. You will greet patients, record the patient's reason for the visit, perform and record vital signs, perform phlebotomy and provide immunizations to patients of all ages as directed by the medical provider. You will also follow up on labs, referrals, and prescription refill requests in a timely manner.

The ideal candidate is a quick learner, organized, bilingual in English and Spanish, and has a significant background providing excellent customer service! The ideal candidate enjoys working with people, making connections, and building relationships. In addition, the ideal candidate will have strong communication skills, - listening included - the ability to establish effective, trusting relationships, and the passion to provide exceptional care to the patients of Winters Healthcare as we partner with them in their health journey. Can you see yourself here? We hope so!

Responsibilities:

• Communicate, collaborate, and work in a team-oriented environment supporting our model of care
• Greet and escort patients; record chief complaints and vitals; provide immunizations, perform blood draws when directed to do so by the licensed care team provider.
• Assist providers with patient care including coordinating referrals, labs, and prescription refill requests.

Qualifications:

• Bilingual fluency in English and Spanish (required).
• Graduation from an accredited medical assistant training program, or technical school;
• Knowledge of medical assisting practices, including vital signs, immunizations, and phlebotomy.
• Strong organizational skills with attention to detail and accuracy.
• Excellent communication and active listening skills, with the ability to build trust and rapport with patients and staff.
• Ability to work collaboratively in a team-based, patient-centered care environment.
• Proficiency with computers, standard office equipment, and Electronic Health Records (OCHIN Epic preferred)
• Commitment to outstanding customer service and high-quality patient care.
• Emotional intelligence and sound judgment in handling sensitive situations.

Compensation and Benefits:

• Hourly rate range is $21-$26/hour and depends on experience
• Paid time off (PTO): paid Holidays off, floating holidays, PTO (~16 days/ year for 20 hours/ week position)
• 401K retirement match at 3%
• We provide three pairs of embroidered scrubs at hire, and $200 scrubs allowance each year after the first.

Operating hours:

• Winters: Monday, Tuesday, and Thursday: 8:00 am- 8:00 pm; and Wednesday and Friday: 8:00 am- 5:00 pm.

Working Hours:

• This position is 20 hours per week: with a schedule of Wednesday 1:00- 5:00pm, and Thursdays 10:00 am- 7:00pm and Friday 8:00 am- 5:00pm.
• Potential for occasional coverage for shortages, but not guaranteed.

Here at Winters Healthcare, we know that we are a unique organization and we love what we do and for whom we do it. We are big on fit, and while we will assess that fit, we understand that you are doing the same. Tell us what your interests are and let's collaborate together to do great things for our patients and our community!

Review the full job description below:

Medical Assistant

Reports to: Medical Assistant Manager

FLSA Status: Non-Exempt, hourly

Summary of Duties:

The Medical Assistant works within a model of team-based care as part of the care team and cares for patients in the role of the Medical Assistant. The MA is responsible for assisting providers with patient care, keeping medical supplies stocked, performing designated diagnostic procedures, giving injections, performing blood draws, screening provider telephone calls and providing medical education. The MA is responsible for working in a team-based environment supporting the Relationship-Based Model of Care. Additionally, the MA may also provide front office coverage and assist in patient scheduling, verification of information, routing phone calls, collecting, posting, and managing account payments. The ideal candidate enjoys: working on a team, being with people (co-workers, patients, community, etc.), collaborating, being innovative, and building connections and relationships. We are a unique organization and value the relationships we develop with one another to improve the health of our community.

Essential Functions:

• Greet and escort patients to exam rooms courteously.
• Manage provider-patient panel, including chart preparation and follow-up.
• Monitor the provider's daily patient schedule.
• Perform and record vital signs (TPR, BP, weight, height) relevant to the complaint.
• Record chief complaint or reason for visit.
• Assist with examinations and minor surgeries as needed.
• Perform phlebotomy and prepare lab specimens for pickup.
• Conduct office lab tests and maintain control records.
• Perform diagnostic tests as directed (e.g., ECG, pulmonary function).
• Administer immunizations and injections for all ages.
• Provide patient education materials.
• Screen and follow up on patient calls, addressing questions or relaying messages.
• Document patient-related activities in charts (e.g., injections, messages).
• Complete referrals and schedule specialty appointments.
• Support quality improvement initiatives as required.

Non-Essential Duties:

• Maintain cleanliness of countertops, exam rooms, and lab equipment.
• Order and receive medical supplies.
• Assist front office with reception duties and general cleaning.
• Other duties as assigned.

Minimum Requirements:

Education and Work Experience

• Graduation from an accredited medical assistant training program, or technical school;
• CPR Certification (or receipt of certification within 60 days of hire)
• Significant background in providing outstanding customer service

Knowledge, Skills, and Abilities:

• Bilingual fluency in English and Spanish (speak, read, and write) required.
• Well-organized and detail-oriented, with ability to prioritize tasks and manage time effectively in an integrated setting
• Strong interpersonal skills with ability to build trusting relationships with patients, coworkers, and community.
• Demonstrated customer service and ability to create a welcoming, supportive environment for all patients
• Effective oral and written communication skills, including active listening.
• Demonstrated ability to work as part of a team, collaborating with all levels of the team
• Emotional intelligence, flexibility, and problem-solving skills in dynamic or stressful situations.
• Working knowledge of medical assistant duties, including vital signs, immunizations, phlebotomy, and specimen handling.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and experience with electronic health records (EHR); familiarity with OCHIN Epic preferred.
• Commitment to Winters Healthcare's mission of providing accessible, relationship-based care to underserved populations.

Additional Desired Qualifications:

• Previous health center experience and working with integrated behavioral health teams preferred.
• Familiarity with county programs such as Family PACT, CHDP, and Healthy Families.

Physical Demands:

While performing the duties and tasks of this job, the employee is regularly required to stand; walk; work on irregular surfaces; reach with hands and arms; use hands to finger, handle or feel objects, tools, or controls; talk or hear; and taste or smell. The employee is occasionally required to sit and stoop, kneel, crouch, bend, squat, twist, or crawl. This job requires physical effort and the ability to place or retrieve items below waist level may be required.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees occasionally may be required to transfer patients to and from a wheelchair. The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Environmental/ Working Conditions:

The environment is a standard office environment. Regular office hours are Monday through Friday. Occasionally, evenings, weekends, and overtime may be required. Office hours may be changed as business needs dictate. The working environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

While performing the duties of this job, employees may occasionally be exposed to toxic or caustic chemicals, required to work near moving mechanical parts and sharp instruments, and may be at risk of electrical shock. The noise level in the work environment is usually moderate.