Medical Assistant

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Hourly Range

31.05

Overview

Provides high level clinical support in a multi-specialty center of the Yale Cancer Center (YCC) at Smilow Cancer Hospital. Under limited supervision and exercising independent judgment and initiative, assist with the coordination of outpatient clinical activities of the team.

Schedule: Full-time, 37.5 hrs. Early mornings, evenings, weekends, holidays may be required in rotation. Recess period required

Required Skills and Abilities

Required Skill/Ability 1: Proven ability to coordinate multiple tasks in a fast-paced medical office with a calm and pleasant personality.

Required Skill/Ability 2: Demonstrated knowledge of medical assisting standards and principles and knowledge of operational processes in a medical setting.

Required Skill/Ability 3: Highly motivated team player with strong communication and interpersonal skills with an emphasis on excellent customer service in dealing with both physicians and patients.

Required Skill/Ability 4: Strong administrative, organizational skills and computer data entry skills. Strong attention to detail. Excellent oral and written communication skills.

Required Skill/Ability 5: References must indicate an excellent record of attendance and reliability.

Required Licenses or Certifications: Certification by the American Association of Medical Assistants or American Registry of Medical Assistants (or ability to get certification/registration within 90 days of employment).

Principal Responsibilities

1. Instructs and acts as a source of information for a minimum of three Medical Assistants. 2. Serves as a source of information for on‐going training and support issues pertaining to section. Identifies areas for improvement in workflow, systems, coverage and continuity of care issues. 3. Effectively and appropriately communicates recommendations and suggestions to management. Ensures clinic is running at optimal efficiency and staffed appropriately. Provides guidance and instruction to medical assistants on on‐going clinic operations. 4. Ensures staffing levels are sufficient, all examination rooms and clinical areas are appropriately stocked, all equipment is properly maintained and in compliance with requirements. Determines appropriate inventory levels and maintain levels in anticipation of clinic needs. 5. Selects, sets up, and maintains medicals supplies and equipment. Serves as a resource for medical staff and clinicians in order to resolve patient conflict and other complex and challenging care issues. 6. Prepares patients for continuing care after treatment and ensures continuity of treatment plan. Schedules and coordinates patient and test appointments, as needed. Provides alternative solutions to problems and offer resolutions to scheduling issues and conflicts. 7. Provides physical care and carries out therapeutic and medical regimens. Obtains patient histories and medical information. Assesses, reports and records vital signs and measurements. Collects specimens. 8. Observes patients for physical or emotional changes. Report observations. Facilitates timely processing of referrals for internal and external vendors. 9. Coordinates and oversees preceptorship, mentoring, orientation and training for all new medical assistants within the section. Develops training curriculum. Oversees chart preparation and adherence to visit type guidelines in order to support and improve efficiency for each clinician's schedule. 10. Enters registry data as required and on a timely basis. May provide training and oversight to other medical assistants as registries continue to develop. May provide additional administrative support, including front desk coverage, as directed. Required Education and Experience Six years of related work experience, four of them in the same job family at the next lower level, and high school level education; or four years of related work experience and an Associate's degree; or little or no work experience and a Bachelor's degree in a related field; or an equivalent combination of experience and education.

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

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