Medical Assistant II

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

GENERAL SUMMARY/ OVERVIEW STATEMENT: Under general direction of the Medical Assistant Supervisor and the Practice & Operation Manager, the incumbent is responsible for assisting the providers with evaluation, management, and treatment of patients during office visits and other tasks related to the visit consistent with their training and skills. The individual will perform the duties of the Medical Assistant I and II to meet the timely needs for care of patients presenting to the Neurology Department. Ensures efficient patient flow and that all patients and other customers are serviced efficiently and effectively.

PRINCIPAL DUTIES AND RESPONSIBILITIES: Performs all the responsibilities of Medical Assistant I and: Assists front desk with arriving early or late patients Assists providers with dressing changes using sterile techniques Performs phlebotomy Maintains and cares for equipment and environment according to JCAHO requirements Maintains the oversight of a lab tracking system within the unit Assists with the orientation of new staff members as well as training of appropriate staff for the implementation of new tests and/or procedures Responsible for more complex procedures/job duties as defined in unit Performs all other related duties to maintain the operational integrity of the unit Performs medication refill per departmental protocol

Qualifications

SKILLS & COMPETENCIES REQUIRED: Demonstrated knowledge of medical terminology Familiarity with managed care plan requirements Excellent Customer Service skills Strong leadership skills Strong communication, interpersonal and team building skills Ability to exercise judgement in dealing with sensitive, confidential information Operational, problem solving and decision-making skills Proficient with office software packages such as word processing, spreadsheets and database management

EDUCATION: Minimum Required: High school diploma, GED or equivalent Certificate : Medical Assistant or equivalent Field of Study/Additional Specialized Training: Completed and pass the competency training for phlebotomy and medication refill.

EXPERIENCE: Required: Minimum 1-2 years of experience as a Medical Assistant a comparable setting.

Additional Job Details (if applicable)

Additional Job Description

Remote Type

Onsite

Work Location

15 Parkman Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.36 - $24.45/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.