Medical Office Clerk
Epic GovernmentCamp Lejeune, North Carolina
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Job Description
Description
Medical Office Clerk – Family Medicine (Federal Contract)
Location: Naval Medical Center Camp Lejeune, NC
Position Type: Full-Time, Civilian Role
Contract: Department of Defense – MQS2-NG | UID: 00183160349
Start Date: On or after October 1, 2025
Clearance: Tier 1 Public Trust (U.S. Citizenship required)
Position Type: Full-Time, Civilian Role
Contract: Department of Defense – MQS2-NG | UID: 00183160349
Start Date: On or after October 1, 2025
Clearance: Tier 1 Public Trust (U.S. Citizenship required)
Schedule:
- Monday through Friday
- Standard daytime hours (e.g., 7:00 AM – 4:30 PM)
- No weekends, holidays, or overtime unless otherwise required by the clinic
Overview:
Join a mission-driven care team at Naval Medical Center Camp Lejeune, where your administrative skills will directly support the health and readiness of service members, veterans, and their families. We are hiring a Medical Office Clerk to provide frontline clerical support in a fast-paced Family Medicine clinic under a Department of Defense civilian contract.
This is a highly visible position—ideal for someone who thrives in a structured environment and enjoys being the go-to expert for patient communications and front-desk operations.
Key Responsibilities:
- Answer phones and manage secure messages, promptly documenting communications in the MTF’s Electronic Medical Records system (EMR)
- Relay instructions to patients from providers or nurses via phone or secure messaging
- Check-in patients for appointments and confirm/verifying demographic and insurance information
- Scan and upload medical documents accurately into the EMR
- Initiate diagnostic test requisitions at the direction of clinical staff
Minimum Requirements:
- U.S. Citizenship (required for base access and background clearance)
- Education: High school Diploma or GED
- Certifications: Basic Life Support (BLS)
- Experience: Previous experience in a military clinic, hospital, or outpatient practice strongly preferred
- Strong working knowledge of EMR systems, secure messaging platforms, and patient check-in protocols
Desired Qualities:
- Polished communication skills (written and verbal)
- Detail-oriented with a commitment to documentation accuracy
- Organized and dependable—able to support both patient flow and provider communication
- Respectful, professional, and mission-focused
Why Work Here?
- Stable, long-term opportunity in federal healthcare
- Make a meaningful impact on the lives of military families
- Work in a highly structured, respectful, and team-oriented environment
- Civilian position with competitive compensation under a federal services contract
Position Contingent upon contract award, with anticipated early Fall start date
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