Medical Patient Access Representative

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Job Type

Full-time

Description

Konza Prairie Community Health Center is seeking a Patient Access Representative to join our team. This position plays an important role as the first point of contact for our patients, ensuring a welcoming and efficient experience from check-in to check-out. The ideal candidate is friendly, organized, and dedicated to providing exceptional customer service in a fast-paced healthcare setting.

Job Summary

The Patient Access Representative I performs a variety of clerical and reception duties including maintaining patient medical records, checking patients in and out for appointments, scheduling visits, verifying insurance, answering phones, and ensuring accurate and timely communication with patients and staff.

Requirements

• High school diploma or equivalent required
• Minimum 6 months of customer service or reception experience required
• 1+ years of experience in a healthcare setting preferred
• EMR experience preferred
• Bilingual (Spanish) strongly preferred
• Graduate of a certified medical office training course, CNA, or Medical Assistant program preferred
• Knowledge of medical terminology preferred

Join our team and be part of a supportive, patient-focused environment that values professional growth and collaboration. We offer competitive benefits and opportunities for ongoing development in the healthcare field Here's what you can expect:

• Medical, Dental, and Vision Coverage: Take advantage of our robust health plans to ensure you and your family's well-being.
• Paid Time Off (PTO): Generous PTO accrual of up to 7.71 hours per pay period for a healthy work-life balance.
• 403(b) Retirement Plan with Employer Match: Secure your financial future with our retirement savings plan, complemented by employer contributions.
• Employee Discounts: Insured employees can enjoy exclusive discounts when utilizing Konza's in-house medical, dental, and pharmacy services.
• Early Friday Closure: Konza clinics close at 2:00 pm every Friday, allowing you to kick off your weekend early.

At Konza, we are committed to fostering a workplace that values the contributions of every individual. We believe in the power of different perspectives, backgrounds, and experiences to drive innovation and success. We are an Equal Opportunity Employer, and all qualified applicants will be considered without discrimination.