Medical Receptionist / Front Desk

Medical Receptionist/Front Desk Representative

Medical Receptionist / Front Desk Chesapeake ENT, a division of Chesapeake Specialty Care, is seeking a Medical Receptionist/Front Desk Specialist to join our team.

This role requires regular travel between up to four office locations: Owings Mills, Rosedale, Columbia, and Westminster. Candidates must be flexible and able to work at different offices based on business needs.

Schedule:

• Monday through Friday only (no weekends)

• 8-hour shifts scheduled between the hours of 7:00 AM – 6:00 PM

• 30-minute unpaid lunch break

Duties & Responsibilities

• Welcome, register, check in, and check out patients

• Schedule patient appointments efficiently across multiple locations

• Collect copays and patient balances

• Assist patients with insurance, billing questions, and documentation

• Ensure all patient paperwork is complete and accurate

• Scan and process referrals and medical records

• Assist with chart preparation and filing

• Maintain reception area in a neat and professional condition

• Provide coverage and support at multiple offices as assigned

• Other duties as assigned

Required Skills & Abilities

• Minimum 1 year of medical front desk or receptionist experience preferred

• Strong organizational skills and attention to detail

• Proficiency in basic office tasks such as typing, filing, and scanning

• Excellent communication and interpersonal skills

• Professional demeanor with the ability to assist patients who may be ill, elderly, or distressed

• Flexibility and willingness to travel to different office locations regularly

Education & Experience

• High school diploma or equivalent required

• Graduate of a certified medical office training program preferred

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer

• Ability to lift up to 25 pounds as needed

Benefits

• Medical insurance

• Dental insurance

• Vision insurance option

• Short-term disability

• Life insurance

• Paid time off

• 401(k) retirement plan