Medical Receptionist (Bilingual Burmese/Hakha Chin)
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Job Description
Description
Do you have a passion for serving our patients and our communities by providing high-quality, family-oriented, primary and preventive health care services? Are you looking for a rewarding career with a company that has a dynamic work culture? If the answer is yes, the Medical Receptionist position at WindRose Health Network could be the job you are looking for.
We are currently seeking a Medical Receptionist that will work effectively within the WindRose Health Network culture, which is described as family-friendly, supportive, transparent, and treats employees as we would want employees to treat our patients. We are seeking a Medical Receptionist that will be located in Marion County that is a good advocate for their patients, solution-oriented, honest and passionate. WindRose Health Network provides an opportunity for our employees to gain experience in a high energy, caring, supportive, technology-enhanced work environment, while making a difference in the lives of others.
JOB RESPONSIBILITIES:
Customer advocate who greets consumers and visitors in a courteous, welcoming manner, responds to incoming telephone calls by:
- Directing callers to appropriate Health Center staff
- Taking messages when appropriate
- Scheduling appointments, verifies registration information by validating and updating insurance/payer information and patient demographics.
- Collects patient co-pays or other payments.
- Assists with the patient check-out process including collecting payments, and issuing receipts.
Requirements
Education, Experience & Training:
- High School graduate or GED required; previous training in Customer Service skills related to telephone and/or Service Desk preferred.
- A qualified candidate should preferably have at least two (2) years of work experience as a Receptionist/Interpreter in a health care service delivery setting.
- Experience with interpreting/translating is preferable.
- A qualified candidate should have a working knowledge of at least one word processing software package (preferably MicroSoft Word) and one spreadsheet development software package (preferably MicroSoft Excel).
- A working knowledge of at least one electronic medical record (EMR) is preferred.
- A qualified candidate must be fluent in English, Burmese, and Hakha Chin.
Equipment Used: Computer and standard office equipment.
WindRose is an Equal Opportunity Employer.
Job Type: Full-time
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Submit 10x as many applications with less effort than one manual application.