Mgr of International Carrier Management

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

Manager of International Carrier Management

The Opportunity: Contribute To The Growth Of Your Career.
The Manager of International Carrier Management leads and is accountable for strategic development of 11 International Ocean Carriers, NVOCC, and Freight Forwarders.  This person is responsible for assessing and driving cost-effective and productive carrier initiatives that impact the supply chain, ensuring seamless execution in supporting and enabling TJX business goals.

Major Areas of Responsibility 

• Identifies opportunities to improve TJX Logistics Provider strategy, inclusive of Logistics Provider performance, market trends, and demand shifts in the marketplace. 
• Builds and maintains relationship with Logistics Providers and serves as point of contact
• Meets regularly with Logistics Providers partners to discuss forecasts and capacity information to improve planning
• Responsible for international Logistics contractual agreements.  Negotiates contract amendments to support new ventures and/or adjustments to existing services.
• Analyzes international Logistics Providers performance; develops and monitors performance improvement plans.  Enforces service requirements for compliance to contractual obligations
• Researches industry performance, standards, and benchmarks to analyze Logistics Providers performance
• Conducts formal Logistics Providers business reviews, and makes relationship decisions as appropriate
• Engages with relevant stakeholders, as needed, for the engagement or release of Logistics Providers
• Serves as a point of escalation for operational chronic or repetitive issues with Service Providers
• Defines and executes negotiation strategy and contracts to create a sustainable partnership with Logistics Providers
• Defines schedule for, leads, and executes freight sourcing events on a defined cadence
• Develops and negotiates contract language and terms with service providers in partnership with VP, Carrier Strategy and TJX Legal
• Procures capacity for special projects, approves spot rates 
• Manages, coaches, and mentors direct reports and develops them for future growth within the function and organization 
• Oversees performance and professional development of Associates with the Carrier/3PL organization

 
Who We Are Looking For: You. 

• Bachelor’s degree in Business, Supply Chain preferred with 5-10 years’ of applicable experience in a leadership/management role.
• Previous procurement and operational experience within international ocean freight, origin order management/ freight forwarding
• Deep Transportation Industry and Regulation understanding
• Strong analytical and excel skills. Able to use pivot tables and vlookups
• Strong Critical Thinking and Problem Solving skills; no day is the same in off-price retail, the ability to assess situations quickly and provide alternate solutions is key to success
• A self-director who can manage their own timelines and set priorities
• Ability to influence others without authority and an agile learner.
• Excellent communicator with the ability to build and maintain relationships; you are the face of TJX to many of our external strategic partners.
• Flexible and adaptable; priorities change frequently based on business demands, the ability to change direction quickly is critical.
   

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