Microsoft 365 Consultant

EMERGENT METHODBaton Rouge, LA

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Job Description

Emergent Method is seeking an experienced Microsoft 365 consultant to develop and implement Microsoft 365 solutions, particularly SharePoint, for the firm and its clients. The ideal candidate will combine strong technical skills with a solutions-oriented mindset, partnering with teams to translate their processes and challenges into practical, user-friendly solutions that enhance efficiency and collaboration.Emergent Method recently converted all business operations and document management to the Microsoft 365 Suite and is looking for a proactive problem-solver to refine and configure current state products to ideal-state solutions for our team. This includes leading strategy, planning, and implementation of new workflows, processes, and system configurations through an informed, user-driven approach.This is a full-time, on-site position based in Baton Rouge, Louisiana. Key responsibilities include, but are not limited to, the following:Microsoft 365 Solution Development & Implementation

Lead overarching Microsoft 365 integration strategy for the firm, including assessing current state, establishing and leading project steering committee, developing and presenting solutions, and leading implementation
Support consultants and project teams with design, workflow, and content management
Establish best practices, support companywide training, and drive adoption
Develop workplan to integrate and adopt additional Microsoft products into business operations
Identify ways to integrate business processes and workflows across Microsoft products, promoting use of the entire suite of products
Identify and implement enhancements, such as automations, to improve efficiency, performance, and support business goals
Lead Microsoft 365 consulting projects for clients on behalf of the firm

SharePoint Administration

Manage and maintain Emergent Method’s SharePoint platform to ensure effective document management and collaboration
Configure and maintain SharePoint sites, managing user permissions and security, troubleshooting technical issues, ensuring system performance, and integrating SharePoint with other applications
Monitor usage, perform backups, enforce governance policies, and provide user support and training
Administer SharePoint Online sites, document libraries, and user permissions
Monitor and maintain SharePoint storage quotas and compliance policies
Manage site collections, retention policies, and data loss prevention (DLP) settings

Exchange Administration

Manage Exchange Online mailboxes, distribution groups, shared mailboxes, and email flow
Implement and monitor transport rules, anti-spam/anti-malware policies, and mail flow connectors
Troubleshoot mail delivery issues and perform message trace and audits

General Responsibilities

Administration of all M365 products, permissions, and licenses for the firm
Perform daily monitoring and reporting
Implement and maintain security best practices
Develop procedures, SOPs, configurations, and training materials
Provide technical support and troubleshooting to consultants on day-to-day basis
Stay up-to-date with Microsoft roadmap, updates, and new feature releases
Coordinate with IT vendors to support technical maintenance, updates, or advanced troubleshooting
Support continuous improvement by identifying new applications and solutions that will create business efficiencies and drive digital innovation

Minimum qualifications include:

Bachelor’s degree in information technology, computer science, business administration, or a related field
Relevant Microsoft 365 Certifications
Two to five years of experience supporting, administering, or managing SharePoint environments and the entire Microsoft 365 suite
Experience in a professional services or consulting environment is preferred
Strong problem-solving, communication, and interpersonal skills with an ability to translate technical information to non-technical audiences
High attention to detail, strong organizational and time management skills, and commitment to deadlines
Ability to take ownership of projects, manage competing priorities, and work both independently and collaboratively
Willingness to “roll up your sleeves” to support team members and ensure efficient, secure, and user-friendly systems
Remain current on the latest SharePoint trends, use cases, and best practices, bringing insights from experience with multiple organizations to continuously improve collaboration and system effectiveness

Why Emergent Method?At Emergent Method, we have a culture you won’t find anywhere else. We offer a flexible and fun environment where each team member can create their own success by challenging themselves, learning new skills, and contributing towards exciting projects that impact the communities we serve. We trust our teammates, believe in their talents, and celebrate their successes. We’re just as serious about developing our team and fostering a supportive, encouraging environment as we are about doing quality work for our clients.Our team shares a vision of being singular, unequaled, and extraordinary. While being a part of the Method often means going outside of your comfort zone, leaning into discomfort, thinking outside of the box, and being part of a collaborative and dynamic team, it will ultimately lead to unparalleled personal and professional growth. You’ll catch us hanging out on the weekends, having monthly happy hours, throwing great office parties and events (both virtual and in-person), and planning a variety of after-work get-togethers because we enjoy being around each other.Whether in our Baton Rouge headquarters, or working remote throughout the U.S., we’re constantly communicating, chatting on Slack, and staying as connected as ever — no matter where we are. We are committed to our employees the same way they are committed to us, and we trust our team to get the job done, whether in the office or working from home.Beyond our focus on culture, we offer the following benefits to our team:

Competitive salary and bonuses
Monthly technology and wellness stipends
Comprehensive healthcare benefits
Flexible work hours and working environments, including unlimited time off
Top-of-the-line tools and technology equipment
Frequent care packages and gift cards to spoil our employees
Financial support and time off for training, conferences, certifications, and other opportunities for professional growth and development

BackgroundEmergent Method is a nationally recognized management consulting firm focused on developing and implementing plans, programs, and initiatives that result in transformative impact.We are focused on strengthening the skills, capacity, and resources of our clients to support them in creating unique and valuable experiences for their stakeholders.With an uncommonly high degree of ownership in the work we do, our team thrives on solving complex challenges, delivering solutions built to last, and driving transformational growth.We work from the inside out — fully engaged with our client teams and invested in their success. Their most pressing challenges and opportunities become our own. Our flexible, adaptable approach allows us to work seamlessly as trusted advisers, embedded team members, or both, to support client needs, using every engagement as an opportunity to deliver powerful results, together. Our expertise travels well to all markets and benefits all sectors, allowing us to work wherever there’s a good client fit. Our consultants have significant experience working across a wide range of industries and in the private, public, and nonprofit sectors. We successfully work within the bounds of both large-scale projects that may span years as well as short-term, time-sensitive efforts.Our integrated, interdisciplinary team of consultants brings an expansive range of skillsets and experience to power a broad scope of services and solutions. Whether you are looking to develop or implement a new strategy, brand, marketing or communication campaign, IT system, program, or a unique and innovative project, we stand ready to be your partner.For more information, visit emergentmethod.com.Emergent Method and associated entities are equal opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.

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