Mitigation Lead Technician
Ash & Harris Executive SearchMarietta, GA
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Job Description
Position Summary We are seeking a skilled and hands-on Mitigation Lead Technician to manage and execute emergency restoration projects for both residential and commercial properties. This role requires strong field leadership, technical expertise in mitigation procedures, and a commitment to quality, safety, and customer satisfaction.
Key Responsibilities
- Lead mitigation projects involving water, fire, mold, and biohazard damage from initial response through completion
- Supervise and train field technicians on equipment usage, safety protocols, and industry-standard restoration techniques
- Monitor job progress, perform moisture readings, and adjust drying strategies in accordance with IICRC standards
- Set up containment, perform demolition, and maintain clean, organized, and safe job sites
- Operate and maintain restoration equipment, including dehumidifiers, air movers, HEPA filtration units, and injectidry systems
- Document job conditions and progress using restoration software platforms (e.g., MICA, DASH, Encircle)
- Communicate professionally with clients, insurance adjusters, and internal teams to ensure clarity and satisfaction
- Maintain a well-stocked and organized vehicle, ensuring all tools and equipment are operational and ready
- Follow all safety protocols, including proper PPE usage and adherence to company and industry guidelines
- Participate in an on-call rotation and respond promptly to emergency service calls as needed
Qualifications
- Minimum of 2 years’ experience in mitigation or restoration (residential and/or commercial)
- IICRC Water Restoration Technician (WRT) certification required; additional certifications (ASD, AMRT, FSRT) are a plus
- Proficient with moisture detection tools and structural drying equipment
- Demonstrated leadership ability or strong interest in team leadership
- Excellent communication and customer service skills
- Physically capable of lifting 50+ lbs and working in demanding environments
- Valid driver’s license with a clean driving record
- Willingness to work flexible hours, including evenings, weekends, and on-call shifts
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