Mortgage Production Manager

Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.

As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! This role offers a competitive guaranteed base salary, along with a performance-based commission structure that rewards your success.

Thank you for your interest in joining the Nusenda team!

We are currently seeking a Mortgage Production Manager to join our organization. As the Mortgage Production Manager, you'll be responsible for originating residential mortgage loans through solicitation of realtors, builders, developers, and Credit Union business. You will assist members with their mortgage lending needs, analyze loan requests and make credit decisions based on mortgage lending policies while marketing Credit Union mortgage lending programs to companies and individuals within the real estate community. You will assist in troubleshooting loan origination issues and escalations ensuring compliance of the loans produced by team. You will coach, train, and support staff through evaluations, recommendations, and implementation of process improvement strategies.

What you'll do:

• Oversee, coordinate, and assist in the daily activity of the Mortgage Production Team to include assignment of duties and special projects, monitoring workload and productivity, planning and prioritization, problem resolution, and develop recommendations for change or improvement.

• Originate first mortgage loans and marketing mortgage lending programs to potential referral partners.

• Review and evaluate information on mortgage loan documents to determine if buyer, property, and loan conditions meet Credit Union and regulatory standards.

• Interview applicants to develop information concerning their needs and earnings to assist in determining whether the loan will be an acceptable risk while obtaining and accurately analyzing pertinent financial and credit data.

• Coach staff on loan origination efficiencies, and to discover ways to better deliver mortgage products and processes to members and referral partners.

• Support staff on development of referral networks such as Realtors, Builders, internal partners (Branches and Contact Center), and promotional activities.

What you'll need:

• Five year to eight years of similar or related experience
• Bachelor's Degree in Business Administration

Key Skills and Experience:

• Extensive knowledge of consumer and residential real estate lending practices, procedures and regulatory requirements.

• Previous experience leading subordinate staff with respect to recruiting, development, and evaluation of employee performance in accordance with performance management standards.

• Ability to analyze operational reports to manage and improve the volume and efficiency of the team.

Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.