Network Office Coordinator

Description

Position Overview

The Network Office Coordinator serves as the executive assistant to the Chief Executive Officer and provides comprehensive administrative support to the executive leadership team and Board of Directors. This position will also oversee daily front office operations, support key organizational initiatives, and act as the primary liaison for internal and external stakeholders. The ideal candidate is a highly organized, proactive professional who excels in a fast-paced environment and demonstrates exceptional communication, judgment, and discretion.

Reports To: Chief of Strategy & Operations

Key Responsibilities

Executive and Administrative Support

• Provide high-level executive assistance to the CEO, including managing calendars, scheduling meetings, and preparing correspondence, reports, and presentations.
• Support the executive leadership team with administrative and operational needs to ensure smooth organizational workflow.
• Coordinate logistics, materials, and follow-up for Board of Directors meetings and committees.
• Manage confidential information with the utmost discretion and professionalism.

Constituent and Stakeholder Engagement

• Serve as the key liaison between the CEO, staff, Board members, and external partners, ensuring timely and effective communication.
• Respond to inquiries from constituents and stakeholders with professionalism and accuracy.
• Foster positive relationships with community partners, donors, vendors, and other key contacts.

Operations and Front Office Management

• Oversee the daily operations of the network's front office, ensuring efficient administrative systems and a welcoming environment for scholars, families, employees, and other stakeholders.
• Manage correspondence, mail, and communications to and from the executive office.
• Manage scheduling of shared common spaces at the network office.
• Maintain organized digital and physical filing systems, records, and databases.
• Support procurement, inventory management, and vendor coordination as needed.

Organizational Initiatives and Special Projects

• Support the planning and execution of strategic initiatives, events, and organizational projects.
• Coordinate travel arrangements, meetings, and special events for executive and board functions.

Other Responsibilities

• Perform additional duties as assigned to advance the mission and operational excellence of the organization.

Requirements

• Bachelor's degree preferred
• Bilingual preferred
• Minimum of 3-5 years of experience providing executive-level administrative support, managing constituent relations, and/or customer service-related support.
• Demonstrated ability to manage multiple priorities with attention to detail and follow-through.
• Exceptional organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other productivity software.
• Strong customer service orientation and ability to interact professionally with diverse stakeholders.
• Proven ability to handle confidential information with integrity.