Network Security Technician

Network Security Technician

Location: Lebanon TN

Job Type: Full-Time

Job Description

The Network Security Technician reports directly to the Director of Information Technology and will work with the Director to manage and support all aspects of the organization's network and information security.

Key Responsibilities:

• Network Infrastructure Management:

• Manage and maintain network switches, access points, servers, and firewalls.

• Oversee the creation, configuration, and management of NAT rules.

• Manage internal and external DNS configurations.

• Monitor and maintain a robust VLAN environment, ensuring efficient network segmentation and security.

• Leads, installs, configures, operates, monitors, and optimizes virtual and physical networking for both wired and wireless network systems to support University business and IT network infrastructure needs

• Responsible for the support and administration of all University datacenter operations, including the administration of on-premises server clusters and on-premises storage devices, and all physical server infrastructure.

• Provides administration of Microsoft Active Directory domains and associated services (DNS, DHCP, GPO's, SSO, etc.)

• Monitor, renew, and configure SSL/TLS security certificates to maintain secure network communications and ensure compliance with organizational and industry security standards.

• Security Management:

• Assist with implementing and maintaining security policies for the network.

• Manage VPN tunnels, gateways, and security protocols to ensure safe data transfer and communication across systems.

• Review all Security logs for servers, Microsoft Defender, DarkTrace, and other reports.

• Review user access controls and update for compliance.

• Threat management and review (Darktrace and Intune)

• Conduct user and student phishing training

• Monitor for vulnerabilities and risk

• Monitor and enforce MFA throughout campus

• Server and DHCP Management:

• Manage and configure DHCP services.

• Create, configure, and maintain servers as part of the IT infrastructure

• Cloud Services:

• Experience with cloud platforms, specifically Azure and AWS, is a plus for managing cloud-based network resources.

• Configure and support the student VDI environment

• Server Room and Hardware Management:

• Oversee the server room's day-to-day operations and ensure it is well-maintained.

• Install and manage new network hardware (routers, switches, firewalls, etc.).

• Run and manage network cables for new installations and upgrades.

• Communication Systems:

• Manage and troubleshoot the organization's phone system.

• Security Camera Management:

• Oversee the installation, management, and maintenance of security cameras across the organization.

• Documentation and Reporting:

• Maintain accurate and up-to-date network documentation, including diagrams and configuration files

• Document network infrastructure changes, including hardware and software updates.

• Contribute to network project planning, tracking, and execution.

• Ticket Management and Daily Operations:

• Actively manage and resolve network-related IT service tickets.

• Work with the IT team to troubleshoot and resolve issues efficiently.

• Provide technical support for employees and students through the IT support system and serve in a Tier 2 and Tier 3 capacity for resolution of end user requests.

• Network Projects:

• Support network-related projects, including new hardware implementations and network upgrades.

Qualifications:

• Proven experience in network management, including switches, firewalls, routers, access points, and network protocols.
• Strong understanding of network security best practices and firewall management.
• Have an understanding and working knowledge of fundamental network services (TCP/IP services, DNS, DHCP, IP routing, LAN/WAN, etc.)
• Familiarity with managing server infrastructure and hardware
• Knowledge of Azure and AWS cloud services is a plus.
• Experience with server room management, cable running, and physical network installations.
• Experience with security camera systems and their integration into network environments.
• Strong understanding of VLANs and network segmentation.
• Ability to create and maintain detailed network documentation.
• Excellent problem-solving skills with the ability to manage multiple priorities.
• Strong communication and teamwork skills.
• Experience working with and troubleshooting Windows Server 2008-2022
• Experience working with Active Directory (on prem and Azure) and Group Policy
• Experience with compliance regulations (NIST, GLBA, etc.)
• Understanding of security best practices
• Understanding of prioritizing security threats
• Experience working with and troubleshooting of Windows operating systems, Windows 7-11
• Knowledge of Nutanix AHV, VMWare, Hyper-V, or other virtualized systems is a plus
• Linux server administration is a plus
• Experience with backup/imaging systems
• Knowledge of implementing and supporting enterprise networks in a multi-user environment
• Experience with Extreme switching and wireless will be a plus
• Must be able to carry up to 50 pounds, be comfortable with climbing on ladders, working in attics and underneath floors, and carrying various equipment across campus as needed

Preferred Qualifications:

• Certification in networking (CompTIA Network+, Cisco CCNA, etc.) is a plus.
• Experience in managing large-scale or complex network environments.
• Familiarity with network monitoring tools and best practices.
• Bachelor's degree in Computer Science, Information Technology, Networking, or a related field is preferred.