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OEM Asst Housekeeping Mgr

Concord HospitalityDurham, NC

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Job Description

Concord Hospitality is seeking an Assistant Housekeeping Manager to support and oversee the housekeeping, laundry, and houseperson teams, ensuring a clean, safe, and welcoming environment for guests. This role collaborates closely with the Front Desk and Maintenance teams and requires a hands-on leader who can train, coach, and inspire associates while maintaining high standards of quality and efficiency.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

Responsibilities:

  • Assist in leading housekeeping, laundry, and houseperson operations to achieve departmental goals.
  • Ensure cleanliness, safety, and organization of guest rooms, public spaces, and back-of-house areas.
  • Train, mentor, and hold associates accountable while supporting their professional development.
  • Partner with Front Desk and Maintenance to ensure seamless guest service.
  • Monitor supplies, inventory, and departmental efficiency, implementing improvements as needed.
  • Uphold brand, property, and regulatory standards in all housekeeping operations.

Qualifications:

  • Previous leadership experience in housekeeping within hotels, healthcare, or multi-unit housing.
  • Strong attention to detail and a commitment to quality.
  • Excellent communication and interpersonal skills with guests and team members.
  • Hands-on, proactive leadership style with ability to coach and motivate associates.
  • Professionalism, integrity, and pride in delivering exceptional service.

Benefits (Full-Time Associates Only):

  • Competitive wages
  • Comprehensive medical, dental, vision, life, and disability insurance
  • 401(k) with company match
  • Tuition assistance
  • Discounted hotel stays
  • Extensive training and career development opportunities
  • Performance-based bonus eligibility

Why Concord?

Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All."

We are Concord!

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