Office Administrator

The Renfrew Center of Nashville, TN offers an unmatched opportunity, in the field of eating disorders, for an Office Administrator to work in an environment that changes lives. The Renfrew Center has opportunities for individuals of all social work backgrounds, that have the desire and passion to foster a positive outcome and impact on our patients’ lives.

The Renfrew Center’s research-based treatment model, for eating disorders, is focused on treating the whole person and helping them lead a rich and fulfilling life.

Our commitment to you – We are committed to providing every employee the opportunity for personal and professional development through:

• 401(k) with company match
• Healthcare benefits
• Vacation and sick days
• Employee referral program
• Employee discounts to various stores, amusement parks, events, etc.
• Continuing education (CE) programs and training
• Advancement opportunities within the organization

Position Responsibilities:

• Providing administrative and clerical support to the site, including phone and front desk reception.
• Generating reports, collecting patient fees, verifying insurance and electronic scheduling.
• Manage invoicing, patient census and electronic billing procedures.
• Maintaining a high degree of professionalism, warmth and confidentiality to protect our client’s rights. This includes professional interaction with clients, families, staff and guests.

Education, Competencies and Credentials:

• Bachelor’s Degree required.
• 2+ years’ experience in healthcare office setting preferred
• Knowledge of insurance, billing (CPT/ICD-10 codes) preferred
• Advanced customer service/support ability; ability to work well as a team.
• Managing multiple tasks in a timely manner and skill at prioritizing.
• Must have solid computer literacy; excellent writing skills and strong administrative/organizational abilities.

Hours:  40 hours per week.

The Renfrew Center provides cisgender adolescent girls and adult women, transgender, and non-binary individuals with the tools they need to succeed — in recovery and in life. Offering a warm, nurturing environment, Renfrew’s treatment philosophy emphasizes the importance of a collaborative therapeutic relationship, a feminist-relational approach, and the belief that every person needs to actively participate in their own recovery

The Renfrew Center – An Equal Employment Opportunity Employer, devoted to diversity, equity, and inclusion.