Office Administrator at Lotus Gardenscapes

Lotus Gardenscapes is looking for an Office Administrator to support the organization through tremendous growth and process improvements.

Love your landscape. Love your life. Love your work.

Love your landscape. We specialize in unique and interesting outdoor spaces with a focus on custom landscape design and installation, horticultural maintenance and high-quality, technical tree care.

Love your life. Lotus Gardenscapes is a great place to work! We believe that to create landscapes customers love, we have to create a workplace we love too.

Love your work. For over 25 years, we have served 1,000's of people in the greater Washtenaw County area. Our team brings industry certifications and decades of experience to each job. We win national awards, but more importantly win the trust and friendship of our customers.

We offer our team members excellent compensation and benefits programs, including:

• Base pay of $60,000 - $70,000 commensurate with experience
• Employee Stock Ownership Plan (ESOP) – when the team succeeds, we all win!
• Awesome team & job bonus programs
• Company healthcare plan (50% first year then 75% for you and your dependents)
• Continued training & opportunities for professional certification
• Paid staff development & retreat days

The Office Administrator position is key to leading our office team and implementing strong operational processes. This position is responsible for:

• Managing all accounts receivable and accounts payable functions;
• Leading all processes related to payroll and benefits;
• Developing and implementing office policies and procedures;
• Championing the customer contact processes - from first web submittal or phone call, to emergency storm response and customer service resolution procedures;
• Identifying, recommending and implementing technology to maximize the efficiency of administrative processes in the office and with field team members and our remote support specialists;
• Leading implementation, training and communication on administrative processes for company-wide initiatives;
• Managing relationships with insurance brokers including health, liability, and workers' compensation coverage;
• Coaching and developing the administrative team;
• Serving as the liaison with our third-party HR provider.

Qualified candidates must possess the following experience, knowledge or skills:

• 5+ years of relevant experience in bookkeeping;
• Associates degree or equivalent coursework in Accounting preferred;
• 5+ years of bookkeeper experience;
• 3+ years of office administration responsibilities;
• Proficient with QuickBooks, Google Suite, Smartsheets and Excel;
• Flexibility to adapt to changes in procedures and job assignments;
• Knowledge of generally accepted accounting principles and practices;
• Demonstrates the competencies of growth mind-set: Curiosity, Flexibility, and an ambitious Team Attitude and Focus;
• Strong organizational skills;
• Ability to work independently;
• Excellent communication skills, both written and verbal.