Office Administrator

Office Administrator

Office Location: 155 W Congress St #505, Detroit, MI 48226

Position Classification: Full-Time Regular

This is an in-person position Detroit, Michigan.

About This Opportunity

The Office Administrator is a key member of Rockford's Detroit team, responsible for providing executive-level administrative support to the Vice President, managing day-to-day office operations, and ensuring the seamless coordination of business development, client engagement, and internal team activities.

This individual serves as the central connector for the Detroit office, balancing professionalism, initiative, and discretion while handling diverse responsibilities ranging from CRM and client communications to office management and event coordination. The ideal candidate is resourceful, highly organized, and capable of anticipating needs in a fast-paced environment.

Key Responsibilities

Executive Support

• Provide comprehensive administrative support to the Vice President, including calendar management, travel coordination, correspondence, and document preparation.
• Handle confidential and time-sensitive information with discretion.
• Prepare meeting materials, agendas, and notes; track action items and ensure timely follow-up.

CRM & Business Development Support

• Serve as the Detroit office point of contact for CRM (Salesforce) management and reporting, ensuring accurate data entry and pipeline tracking.
• Support business development initiatives, including client outreach coordination, meeting preparation, and follow-up communications.

Office Management

• Oversee general office operations, including supply ordering, equipment coordination, and vendor relationships.
• Serve as the liaison between the Detroit office, Rockford IT, and the Building Manager regarding technology, facilities, or workspace issues.
• Ensure the office environment remains professional, welcoming, and aligned with Rockford's culture and standards.

Team and Culture Coordination

• Plan and coordinate team-building events, volunteer activities, and local employee engagement initiatives.
• Support onboarding of new Detroit employees, ensuring a smooth and positive start.
• Assist with scheduling and logistics for visiting executives, clients, and partners.

General Administrative Excellence

• Maintain organized systems for tracking documents, expenses, and internal communications.
• Contribute to process improvements and office efficiency.
• Foster a culture of collaboration, professionalism, and continuous improvement within the Detroit office.
• Provide operations support as needed, including administrative tasks such as assembling project manuals, creating subcontracts, managing Procore administration, preparing bid packages and conducting subcontractor follow-up, and assisting with project close-out and commissioning activities.