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Office Assistant Mitigation Industry

PuroCleanMarysville, Washington

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Job Description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Training & development
Employment Type: Seasonal (Exact dates to be determined)Compensation: Competitive hourly rate, based on experience
About Us
We are a local restoration company specializing in water damage, fire damage, and mold remediation. Our mission is to help property owners recover quickly and professionally after disaster strikes. During our busy season, we need extra office support to keep operations running smoothly.
Position Overview
The Seasonal Office Assistant will help coordinate job files, assist with scheduling, manage customer communications, and support field teams with documentation needs. This role requires attention to detail, professionalism, and the ability to work in a fast-paced environment.
Key Responsibilities
  • Answer incoming calls and direct to the appropriate department or team member
  • Greet customers, clients, and vendors professionally (in person and by phone)
  • Prepare, update, and organize job files for water, fire, and mold projects
  • Schedule and confirm appointments for estimators, technicians, and project managers
  • Upload, review, and maintain documentation in company software
  • Assist with data entry, filing, and report preparation
  • Communicate with insurance companies and adjusters as needed
  • Support management with administrative tasks as assigned
Qualifications
  • Previous administrative, office assistant, or customer service experience preferred
  • Strong organizational and time management skills
  • Proficient with Microsoft Office and basic computer applications
  • Clear and professional communication skills (written and verbal)
  • Ability to handle sensitive information with confidentiality
  • Comfortable working in a team environment with shifting priorities
Physical & Work Environment Requirements
  • Primarily office-based with occasional movement between office and warehouse areas
  • Ability to sit for extended periods and use a computer for most of the day
  • Occasional lifting of up to 15 lbs (files, office supplies)
Schedule & Term
  • Seasonal position during our high-volume months (dates to be confirmed)
  • Monday–Friday schedule, with occasional overtime based on workload
Compensation: $22.00 - $28.00 per hour

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

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