Office & Sales Co-ordinator

Pest Hunters Mosquito Hunters helps homeowners enjoy their outdoor spaces by providing mosquito, flea, tick and other pest control treatments. We are customer-focused, relationship-driven, and passionate about creating a remarkable client experience. We’re seeking a highly organized, motivated, and personable Office & Sales Co-ordinator who can seamlessly handle day-to-day office operations while also contributing to sales and marketing initiatives. This is a multifaceted role perfect for someone who enjoys a blend of administrative work and customer engagement.

As our Office & Sales Co-ordinator, you will serve as the backbone of daily operations, ensuring our office runs smoothly, customers are well-supported, and sales/marketing efforts are consistently executed. You'll balance customer communications, scheduling, account management, and field marketing coordination, while also driving new business through sales outreach, events, and canvassing.

·         Monitor and respond to customer emails, text messages (Captivated), and call logs.

·         Prioritize and resolve customer issues; coordinate with technicians as needed.

·         Monitor daily and weekly weather forecasts to adjust service schedules.

·         Route and adjust daily and weekly work schedules for field technicians.

·         Manage inventory, order supplies, and ensure materials are stocked.

·         Track and log technician hours and services completed for payroll.

·         Run and manage aging reports, follow up on unpaid accounts, and send payment reminders.

·         Prepare and send 'Before Service' texts and customer communications.

·         Assist in monthly and annual business planning and action item tracking.

·         Research and identify local businesses, commercial clients (HOAs, restaurants, golf courses, etc.), and community events for marketing and partnership opportunities.

·         Cold-call and follow up with prospective commercial clients to generate leads and schedule appointments.

·         Represent Pest Hunters at local events, expos, and networking opportunities (Chamber events, BNI, festivals, etc.).

·         Create and manage social media content and schedules (Facebook, Instagram, TikTok).

·         Coordinate and implement email marketing campaigns via platforms like Mailchimp.

·         Design and distribute flyers, pamphlets, and promotional materials (Canva, DaVinci Resolve, etc.).

·         Measure, track, and report on marketing campaign performance.

·         Collaborate on referral and guerrilla marketing initiatives, including lawn signs, door hangers, and visibility marketing (e.g., 'parketing').

·         Visit local neighborhoods, commercial properties, and businesses to promote Pest Hunters' services directly to potential customers.

·         Distribute marketing materials, introduce services, and engage with property owners, managers, and business operators.

·         Collect contact information for follow-up and set appointments for service consultations.

·         Act as a brand ambassador while canvassing, representing the company professionally and enthusiastically.

·         Identify and report on potential commercial partnership opportunities within the community.

·         Organized, detail-oriented, and capable of managing multiple priorities independently.

·         Strong communication and interpersonal skills; customer service mindset.

·         Experience in administrative work, scheduling, and office coordination preferred.

·         Familiarity with social media platforms, email marketing, and digital marketing tools.

·         Comfortable with cold-calling, networking, canvassing, and in-person sales outreach.

·         Proficiency in Microsoft Office, Google Workspace, and other office tools.

·         Creative, self-motivated, and entrepreneurial spirit to contribute to business growth.

·         Sales experience a strong plus.

💲 Pay: $15 - $20 per hour (depending on experience) 💲 Sales Commission: 10% commission on total annual revenue from new customers or upsells 💲 Google Review Incentive: $25 for each new customer review generated ✅ Full-time role with consistent hours ✅ Flexible work schedule to accommodate personal commitments ✅ Discounted pest/mosquito control treatments for your home ✅ Networking and growth opportunities within the company ✅ Potential for future advancement to full-time management or sales leadership roles