Office Coordinator | Reading and Three Meadows Medical Clinics

Work Schedule

Full Time | Monday through Friday, 8:00am - 4:30pm

Benefits

• Insurance: medical, prescription, dental, vision, life, disability
• Paid Time Off: vacation, sick days, holidays
• Retirement: 403(b) with match 
• Education assistance and continuing education

Requirements

• High School Diploma or equivalent required from an accredited institution
• Medical Assistant education, background and certification preferred including knowledge of insurance and disability forms processing and FMLA regulations
• Minimum 3 years background in business, with experience in accounts payable, payroll, accounting and creation of spreadsheets
• Strong aptitude for and skills in supervising and scheduling staff members
• Strong decision-making and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to read and interpret financial information and various types of data to assist in making data-based decisions 
• Ability to drive performance improvement to create safe and efficient processes for patient care
• Strong computer skills in word, spreadsheets and data presentation
• Ability to multi-task
• Must possess a positive attitude toward patients and co-workers, and must be a team player

Responsibilities

• Coordinate the day-to-day operations of the assigned Hillsdale Hospital outpatient clinics
• Supervise staff within clinic area of responsibility
• Communicate expectations, monitor and supervise performance and provide coaching and feedback on a regular basis
• Maintain specific knowledge of current practices and the roles and functions of direct reports
• Plan, organize, and conduct monthly staff meetings to review clinic performance and related outcomes
• Collaborate with Clinic Manager to review financial performance as well as daily and weekly KPI dashboard metrics
• Utilize KPI’s to drive performance on a daily, weekly, and monthly basis
• Facilitate resolution of patient and/or staff concerns
• Ensure clinic compliance with regulatory agency standards, partnering with the Manager of Outpatient Clinics as needed
• Monitor Outside billing activity for accuracy and report any discrepancies for correction and rebilling

Why Hillsdale Hospital

• Hillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment.
• Additionally, Hillsdale Hospital is a 2022, 2023, 2024, and 2025 Detroit Free Press Top Workplace in Michigan, and a USA Today Top Workplaces 2025!

Equal Opportunity Employer