Office Manager

• Correct any file/charting deficiencies within the appropriate time frame.
• Facilitate Screening on phone or face-to-face.
• Complete intake paperwork to include but not limited to; face sheet, release ofinformation, and financial information (including verification).
• Complete census information.
• Provide hiring managers with support to onboard new hires.
• Coordinate with billing department to assure all admissions/transfers/discharges arecompleted within timeframesReview group logs, when indicated, and submit to appropriate partiesin a timelymanner.
• Coordinate or complete duties, including screening and pre-assessment activities
• Offer administrative support to clinical staff in completion of letters, forms, (i.e. formsand monthly summaries)
• Assist in filing, quantitative chart review, compiling chart information, and breakingcharts down
• Maintain positive, professional relationships with referral sources, clients, andcoworkers, adhering to Code of Ethics and agency policies.
• May supervise team members.
• Other duties as assigned.

• Excellent verbal and written communication skills.
• Ability to prioritize tasks/duties and manage multiple tasks while meeting deadlines.
• Advanced Computer Skills in Word & Excel
• Knowledge of confidentiality laws related to treating mental illnesses and substanceabuse.
• Extensive knowledge of the policies, procedures, and regulations of the program towhich the team member is assigned.
• Attentive to detail.

• Graduate from an accredited college or university with a Bachelor’s Degree inbusiness management, administration, health management, or a closely related field;

OR

• High School education and four (4) years’ experience in office duties and management.

• Communicate the strategic direction of the organization and encourage participation by all team members.
• Provide leadership and guidance to all aspects of the department.
• Take an active role in monitoring the identification, development, and execution of strategic objectives.
• Involve, as appropriate, all team members to achieve goals.
• Effectively communicate to team members any changes and newsworthy events within the department or company.
• Handle difficult team member situations directly, using appropriate discretion and Human Resource advice to show respect for the individual
• Champion change and effectively manage the implementation of new ideas.
• Reinforces team approach throughout functions; support and solicit input from team members at all levels within the company.