Office Manager

• Maintain the office condition and arrange for necessary repairs acting as the liaison with building management.
• Ensure that all office environments are welcoming to clients and guests (bulletin boards and notices posted, up-to-date resource materials available, water for guests) and maintain supply inventory for all offices.
• Facilitate onboarding and offboarding of staff by working with the DHS-HR, DHS-IT, CFA-HR, ELRC Director and Staff Development Specialist.
• Support Clerical Team by assisting with training of new clerical staff, attending weekly clerical meetings, overseeing special projects, and serving as back-up for clerical roles as needed.
• Work with the leadership team to coordinate meetings and agency-wide events including agenda development, inviting attendees and room reservations.
• Collaborate with the Outreach & Resource Community Liaison to prepare outreach materials for tabling events.
• Collaborate with Assistant Directors of Family Services, Director of ELRC Program Engagement and Family Supervisors to ensure effective operations of satellite locations including staffing, equipment, resource distribution and scanning/uploading.
• Coordinate and facilitate All Staff , Safety Committee and Welcome Committee meetings.
• Responsible for administrative duties related to supporting staff including identifying and facilitating needed equipment and developing training tip sheets and toolkits on a variety of programs and technologies
• Organize ELRC and OCDEL communications, announcements, policies, procedures, and spreadsheets on SharePoint.
•  Serve along with the Clerical Supervisor as the agency’s lead/liaison with DHS-IT for Help Desk, Clerical Inboxes, and On-Base including facilitating document sharing for internal or external audits.
• Support effective communication by forwarding ELRC 5 & PA.gov emails and coordinating ELRC activities across multiple locations including satellites.
• Proofread varying types of materials to ensure correct grammar, completeness, consistency, and adherence to agency policy. 
• Complete other duties as assigned.

1. PROFESSIONAL KNOWLEDGE AND ABILITIES

• Excellent interpersonal skills and the ability to work collaboratively in a team-oriented atmosphere.
• Excellent communication skills, including accurate and effective written and verbal communications.
• Excellent attention to detail.
• Excellent organization skills, including organizing workspace and computer files, project scheduling, time management skills and prioritizing certain activities.
• Must be self-directed and able to operate independently to achieve program objectives.
• Flexible, creative, assertive, and able to work in a multiple task or multidisciplinary environment.
• Must have a basic understanding of policy and procedure development.
• Must have experience with project management or event planning.
• Must have experience synthesizing information and report writing. 
• Must have strong computer skills; experience using Excel & Adobe Acrobat a plus
• Performs related work as required.

2. • Familiarity with child care subsidy programs is preferred.
   • Possess Act 33 and 34 and FBI Clearances.
   • Mandated Reporter Training certified.
   • Advanced proficiency with Outlook and Microsoft Office products.
   • Full time position requiring 37.50 hours per week at Wood Street Office

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