Office Manager
$45,000 - $55,000 / year
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Job Description
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
- Full-time position (40 hours per week)
- Bonus opportunities for outstanding performance
- Company convention trips (based on owner and local structure goals)
- Cell phone allowance to support business-related use
- Paid vacation and holidays
- 401K with matching after 90 days
- Be the friendly face and voice of our company—build strong relationships with customers and ensure they have a seamless experience.
- Efficiently schedule appointments for our Design Associates.
- Follow up on open proposals and inquiries to drive customer engagement.
- Assist in planning and executing local marketing initiatives to grow the business.
- Represent Floor Coverings International at home shows and events (some evening/weekend availability may be required).
- Maintain accurate financial records and partner with bookkeeper to keep QuickBooks updated daily (experience preferred, but training provided!).
- Generate job costing reports within 24 hours of completed installations.
- Track and manage business-related expenses to ensure financial efficiency.
- Keep the office organized, welcoming, and running smoothly.
- Manage team calendars for DA appointments and all marketing and Owner activities.
- Collaborate with the Owner weekly to review recent sales, manage customer expectations, and align with Production Manager on project status.
- Update SalesForce daily with job progress and schedules (training provided!).
- Partner with Owner to monitor and create accountability for all team rhythms.
- Own and execute supporting operational and administrative functions that allow the Owner to prioritize business development and revenue growth.
- Attend weekly strategy meetings with the Owner.
- Work toward weekly and monthly business goals.
- Be open to learning and development opportunities to grow in your role.
- Make decisions and take action aligned with our core values and mission.
- Strong communicator – especially over the phone!
- Organized & detail-oriented – you thrive on keeping things running smoothly.
- Multi-tasking pro – balancing different priorities is your strength.
- Bookkeeping experience is a plus (but we’ll train the right person!).
- Self-motivated – you can work independently and take initiative.
Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun – we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
