Office Manager - Independent Cardiology Practice

• Oversee all aspects of daily office operations, including scheduling, patient registration, front desk, billing, and clinical support functions.
• Develop, implement, and continuously improve office policies, workflows, and standard operating procedures to ensure efficiency, accuracy, and compliance.
• Monitor practice performance metrics (scheduling efficiency, patient throughput, billing accuracy, accounts receivable, etc.) and make adjustments as needed.
• Maintain compliance with HIPAA, OSHA, and other healthcare regulations.

• Supervise, train, coach, and evaluate administrative staff; foster a culture of professionalism, teamwork, accountability, and respect.
• Ensure all staff consistently uphold high standards of patient service and internal collaboration.
• Assign responsibilities, set clear expectations, and hold staff accountable for timeliness and accuracy of work.
• Manage conflict resolution, performance improvement, and employee engagement initiatives.

• Act as the primary point of contact for all vendors; negotiate, monitor, and manage vendor contracts and relationships.
• Responsible to collect Facility payment on MISA before procedure start.
• Ensure accurate and timely processing of bills and vendor payments.
• Prepare and oversee the practice budget, track accounts payable and receivable, payroll coordination, and financial reporting.
• Implement systems to monitor financial performance and reduce unnecessary costs.

• Oversee providers renting space within the practice:
• Ensure their assigned staff arrive on time, perform tasks accurately, and meet efficiency standards.

• Review and validate invoices for accuracy, send invoices to providers, and ensure timely collection of payments.

• Provide consistent support to contracted providers, resolving any issues quickly and professionally.

• Partner with the credentialing department to ensure all providers remain fully credentialed with insurance panels and maintain up-to-date licensure, certifications, and required documentation.
• Track and follow up on expiring licenses or renewals.
• Keep detailed records of provider compliance to avoid interruptions in practice operations.

• Ensure timely follow-up with patients who receive hospital-based treatment, coordinating their return to the clinic for ongoing care.
• Monitor patient experience, proactively addressing concerns and ensuring consistent, compassionate communication.
• Work with the clinical and administrative teams to increase patient volume across all lines of business, contributing to the practice’s financial and operational growth.
• Support and implement outreach initiatives to strengthen patient engagement and retention.

• Maintain clear, professional, and timely communication with the practice owner and physicians.
• Provide regular updates and reports on office operations, staffing, patient volumes, and financials.
• Ensure that all staff interactions—with each other, with providers, and with patients—reflect the values of professionalism, courtesy, and integrity.

• Bachelor’s degree in healthcare administration, Business Management, or related field (preferred).
• 5+ years of proven experience in medical office management, healthcare administration, or practice leadership.
• Strong knowledge of medical billing, insurance verification, and EMR/EHR systems.
• Demonstrated success in managing staff, vendors, and finances in a healthcare environment.
• Exceptional communication, leadership, and problem-solving skills.
• Highly organized, detail-oriented, and able to manage multiple priorities under pressure.
• Strong financial acumen, with experience managing budgets, invoicing, and collections.
• A commitment to patient-centered care and high ethical standards.

• Competitive salary commensurate with experience
• Comprehensive health, dental, and vision insurance
• Paid time off, vacation, and holidays
• Professional development and training opportunities
• The opportunity to make a meaningful impact in an independent, physician-led practice

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