Office Manager

ServproCoweta, Oklahoma

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Job Description

Benefits:

Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance

SERVPRO of Mayes and Wagoner Counties is hiring an Office Manager!

Benefits

SERVPRO of Mayes and Wagoner Counties offers:

Competitive compensation
Superior benefits
Career progression
Professional development

And more!

As the Office Manager, you will play a pivotal role in leading all office operations and ensuring timely delivery of all office process functions. This position involves a diverse range of responsibilities, from scheduling and customer service to financial administration, compliance documentation, HR support and other duties as necessary.

Key Responsibilities

Answer phones, provide exceptional customer service, and maintain a detailed call log
Coordinate franchise interdepartmental communication and activities
Monitor National Accounts program compliance
Manage subcontractor certifications, insurance, and other documentation needs
Deliver financial reporting as needed
Manage and disposition lead sources
Bill customers for services, process payments, and manage accounts receivable
Maintain an organized file system and company calendar/schedule
Coordinate Franchise website maintenance and perform public relations activities
Complete daily bookkeeping activities
Manage Accounts Payable, Accounts Receivable, and cashflow
Act as the Subject Matter Expert for all office related technology and processes
Establish processes to ensure office Key Performance Metrics (KPM) meet franchise goals/targets
Assist Senior Leadership Team as needed
Perform other job duties as assigned

Position Requirements

High school diploma/GED; Associate degree or Bachelor’s degree preferred
At least 1 year of management and/or supervisory experience
At least 3 year of customer service and/or office-related experience
Proficiency in Microsoft Office and QuickBooks Online
IICRC certifications preferred
Xactimate experience preferred
Construction management experience preferred
Excellent written and verbal communication skills
Exceptional organization and planning capabilities, strong attention to detail

Skills/Physical Demands/Competencies

This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Compensation: $18.00 - $22.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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