Office Manager/Customer Liason

Westchester CountyWestchester, New York

$20 - $25 / hour

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Job Description

Benefits:

Bonus based on performance
Opportunity for advancement
Training & development

ASP – America’s Swimming Pool Company is America’s premier swimming pool service company. We have been operating for over 15 years with an outstanding reputation. We pride ourselves on providing "resort quality pool services". To do this we have built a team of dedicated, enthusiastic technicians who enjoy delivering resort-quality service and treating our customers with the utmost respect.

Our Mission: At ASP, we create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge and the relentless pursuit of excellence.

Because of our approach, we have earned loyal customers who expect and desire dependable, quality swimming pool solutions. We guarantee satisfaction with our services and do not require long-term contracts. We are fully licensed and insured and our team members are among the best in the swimming pool service industry.

Responsibilities:

Success in this position will be determined by the following measurable results:

Manage customer communications (phone calls, emails, and text messages) and schedule jobs.
Assist with billing, accounts payables, and accounts receivables.
Assist with vendor management.
Assist in screening & interviewing potential employees

We are specifically looking for an individual who demonstrates these behaviors consistent with the ASP way of doing business (our culture and values):

Acting with Integrity;
Superior Knowledge;
Passion for the Company;

Customer Focus;
Accountability and Discipline;
Respecting Others;
Excellence in ALL we do; and
Safety First at all Times.

Requirements:

Requirements for this position are that you have:

(1) At least 1 year of customer-facing responsibiities; swimming pool industry-related experiences preferred; and
(2) a valid driver's license with a clean driving record.
(3) a stable home wifi connection
(4) a work location with good cell phone service.
(5) a positive, diplomatic personality.
(6) live full-time within 30 miles of Westchester County, NY (occasional in-person attendance required).

Bonus Potential:

This position has the potential of earning an annual bonus by the company when specific gross revenue goals are met for the year or when certain pre-determined benchmarks are achieved.

Benefits:

You will receive paid vacation time following a qualifying period.

Next Steps:

We look forward to learning more about you as you go through our hiring process.

Flexible work from home options available.

Compensation: $20.00 - $25.00 per hour

ASP is the nation’s largest and most trusted swimming pool cleaning franchise system with 257 locations across 20 states. Each location is independently owned and operated by a small business owner. Our locations experienced professionals service over 420,000,000 gallons of water each week— always with reliable, friendly service and a flat, affordable rate.

A Leader in the Swimming Pool Service Industry

ASP was founded by Stewart Vernon in 2002, and he still leads the franchisor today. He drives the company’s vision of increasing efficiency and lowering prices with a proven system and technological advances which each location employs. For example, ASP’s proprietary software platform, Pool Ops®, automatically emails our clients a weekly digital report after each visit that includes the time of service, services performed, chemical balance, chemicals added, and a picture of the clean swimming pool.

Follow @lifeatASP to see what life is like working with an ASP team! #LifeatASP

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to America's Swimming Pool Corporate.

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